Disputely: Prevent Chargebacks
Disputely, a Shopify App for handling chargebacks, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for saving them time, providing excellent support, and effectively resolving disputes. The automation feature is highlighted as a time-saver, and the team behind Disputely is commended for being responsive and understanding of e-commerce needs. Customers appreciate the unique features like RESOLVE, which helps decrease chargeback chances. The app is described as solid, with good value for the price, and users are happy with the free useful features included. However, there are a few negative reviews mentioning issues with the dashboard functionality, unmet promises regarding chargeback fighting, and dissatisfaction with how ETHOCA alerts are handled. Despite these drawbacks, the majority of users find Disputely to be a reliable and effective solution for managing chargebacks.
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Disputely has saved us so much time handling chargebacks. Easy to use, great support, and it actually wins disputes. Highly recommend
Disputely has been excellent. The platform is easy to use, the automation saves us a ton of time, and their team has been extremely responsive whenever we need help. We use them across multiple stores, and they’ve made handling disputes and chargebacks significantly easier to manage. Great product, great support, and a team that actually understands e-commerce. If Shopify let me give 6 stars, I would.
I received excellent service, and the app is very helpful for resolving chargebacks; I recommend it.
Good service. Better coverage then the last service I used and less getting less chargebacks from using their resolve system that the last company I used didnt even have.
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