Disputely Chargeback Alerts
The reviews for the Disputely Shopify App are overwhelmingly positive, highlighting the exceptional customer support, quick responses, and effective chargeback mitigation features. Users appreciate the genuine team that guides them through the enrollment process and resolves concerns promptly. The app is praised for its competitive rates compared to other similar apps and for catching alerts early to prevent chargebacks. However, there is one negative review mentioning slow response times and lack of care from the support team, suggesting that improvements in communication and issue resolution are needed.
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Amazing customer support and great prices!
fatma helped me out a lot with fast responses and enrolling our descriptors, thanks! founder is tha best
The best chargeback mitigation app I've used to date. Genuine team that addresses and resolves your concerns, answers quickly, and doesn't feel like a corporate AI chatbot when you speak to them. Enrollment was quick and easy, they guide you through everything. Better rates than competitor apps as well. 5/5
I got charged for the same chargeback twice despite having automatic refunds set up. Support walked me through how my account should actually be configured, and once I explained the full situation, they refunded one of the chargebacks and showed me how to protect myself from it happening again. Genuinely hadn't experienced that kind of support in a long time.
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