Disputely Chargeback Alerts
Disputely is highly praised by users for its effective chargeback mitigation system and responsive customer support. Users appreciate the quick enrollment process, better rates compared to competitors, and the genuine care shown by the team in resolving concerns. The app is commended for catching alerts early and preventing disputes, ultimately reducing chargeback rates for merchants. However, there are some negative reviews regarding the handling of ETHOCA alerts, with users expressing disappointment in the effectiveness of these notifications in preventing chargebacks. Some users also mentioned slow response times and issues with unenrollment from certain services.
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10/10 Experience with absolutely amazing customer support. Definitely the best option out there
The best chargeback mitigation app I've used to date. Genuine team that addresses and resolves your concerns, answers quickly, and doesn't feel like a corporate AI chatbot when you speak to them. Enrollment was quick and easy, they guide you through everything. Better rates than competitor apps as well. 5/5
really good staff always helping me out, i win most of my chargebacks to be honest looks like they have a really good system in place. it seems the people who are complaining might be slightly sensetive.
honestly thought this was gonna be another overhyped service that doesn't deliver. i was wrong. setup was straightforward, support actually responds fast, and the alerts work. not much else to say, it just does what it's supposed to do.
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