Dlvvr
Local on-demand same-day delivery for Toronto businesses
Rating
2.7
feedback
26
chart
#12,139
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
12%
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Less than a year
46%
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More than a year
35%
Reviews Summary
The reviews for the Dlvvr Shopify App are mostly positive, highlighting the excellent customer service, quick and reliable delivery, seamless integration with Shopify, and user-friendly interface. Customers appreciate the efficiency of the app in handling notifications and order processing, as well as the competitive pricing and reliable same-day delivery service. The support team is praised for being responsive, helpful, and professional, making the overall experience pleasant for merchants. However, there are a few negative reviews mentioning issues with communication, late deliveries, and unresponsive support, leading to some customers switching to alternative services.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 21, 2024
I WAS super happy with this company when we started with them...now NOT SO MUCH. No one returns calls & they come when they feel like it...so same day to our customers isn't same day. I wish someone would call me back - I've tried dozens of times so maybe this review will spurr someone one to improve customer service.
Sept. 2, 2022
Dlvr has excellent customer service. They are quick, reliable, professional and always work with our needs. We would fully recommend this app. Dlvr has grown to be our client's first choice for delivering their packages!
Feb. 15, 2022
We started using this 2 months ago and could not be happier with the experience! They integrate completely with Shopify, including handling all the customer facing notifications, all we need to do is pack up the order. We have all of our specific hours/days in the system and it dynamically handles showing customers if same day or next day depending on cut off time. Having a flat rate with a large radius/map is perfect, that way we can advertise a simple price, other apps that have a range of prices which makes it more confusing for customers and for us to promote. We've used another service in the past and were rather disappointed, DLVVR has been the best experience we've had yet! Bonus points for incredibly fast customer service if you ever need help with anything. Recommend highly!!
Using app
2 months
Total reviews
1
Average rating
5.0
Dec. 21, 2021
Aly and his team have been such a pleasure to work with. They are reliable, professional, and very personable. Very happy to have found them!
Dec. 19, 2021
They have excellent customer service and ensure that needs are met for the business. Would fully recommend this app for your business. The service they provide is quick and efficient. Super friendly staff and they take care of the products while on transit.
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