Knit-O-Matic review for Dlvvr

June 21, 2024

I WAS happy with DLVVR (we were one of their first clients), their integration with Shopify was great and extremely easy, but their communication has gone downhill. Yesterday the courier didn't show up to pick up my parcel, nobody called to tell me there was a problem. I tried contacting DLVVR but nobody replied. There is no phone number to contact them at. This happened once before in March 2024, but they got back to me that time. I've switched to Trexity. __ I'm really happy with this app!!! The service works well, my customers are happy, and it doesn't add to my overhead. The developers have been very responsive and are always working on improving their service - they're also lovely to work with and are very good at explaining how the app works. The app is easy to use, it isn't complicated and I didn't have to jump through a bunch of hoops to install it and get it working. I really like that I can use it from my Shopify POS, as well as my online store (not all of my clients are computer savvy and it's great to be able to offer same-day delivery service.