Dakoda Goods & Co. review for Doba ‑ Dropshipping
Feb. 13, 2023
I've been with Doba for at least 2 years. The wholesale prices are mostly too high to make a good margin. Also, most suppliers they have on the platform are not fully vetted, it seems. I have placed many orders, for them to be canceled due to the supplier not having the inventory, even if they say its in stock. When that happens, shopify takes out the fees such as processing and credit card fees, etc. When an order is canceled due to DOBA not having sufficient inventory information, I LOSE money. Lets say a customer bought something and their total is $355. If you can't fulfill the order, then you have to cancel (all due to DOBA) and refund the customer. After all is said and done, I lost $45 just because they canceled an order and I won't see the difference. You will literally have to pay out of pocket for DOBA's mistakes such as this. To me, the annual payments are NOT worth it. SAVE YOUR MONEY. They do not hold their suppliers accountable, they do not care what you have to say, they will not making it better and will just say they will. It's just exhausting. Not to mention, most of the furniture the suppliers supply on the platform, have gotten terrible reviews and are cheaply made. Do not waste your time and hard earned money on this joke of a platform. I really wanted to like DOBA and gave them MANY chances, but losing money one transaction after another is unacceptable. DO BETTER
Hello Dakoda Goods & Co, Thank you so much for taking time to post your review. My name is Whitney and I am the Head of Operations and Business Development here at Doba. While not every product has a large profit margin due to the suppliers listing the items on our site at their own prices, there are many products on Doba that you can make money off of. We have many retailers that make their sole income from selling Doba items on sites like eBay and Amazon. We have a team that does create curated lists of high profit items along with monthly, quarterly, and yearly sales where our suppliers offer 5%-10% off the original pricing. And if you go to our site there is a tab titled High Profit that offers products with 20% margins. Additionally, I am sorry to hear that you have dealt with so many cancellations. I would like to say that we do hold our supplier’s accountable for cancellations, as one of the most important metrics we measure when deciding to keep or remove a supplier is their cancellation percentage. I would like to hear more about these cancellations that have happened to you, as i am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them. I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible. I look forward to hearing from you, and hope to help you.
