Doba ‑ AI Dropshipping
All reviews
Review RSS feed
I prefer Doba than AliExpress and the others cause most of the vendors ship from the USA which customers prefer, quick shipping so you get more orders.
The app works there are lots of products and service
My first experience with DOBA was extremely disappointing. After nearly 12 months of effort, I finally received my first sale, only to discover I could not use my business banking account to pay for the product due to banking/payment setup limitations within the platform. For a service that charges multiple subscription and platform fees, I expected a much smoother onboarding and payment process. This created unnecessary friction at a critical moment for my business and significantly impacted my confidence in the platform.
Thank you for sharing your experience. First of all, congratulations on achieving your first sale—we understand how exciting that milestone is, which is why we're truly sorry that a payment setup issue affected such an important moment for your business. We'd like to clarify that Doba supports multiple commonly used payment methods for both subscriptions and order purchases. In some cases, payment configuration may require additional verification or setup depending on the payment method being used. We understand this can be frustrating when you're eager to fulfill your first order, and we're sorry for the inconvenience. Our support team is always happy to help review your payment setup and recommend the most suitable payment option so you can complete your orders smoothly. We also continue to improve our onboarding and payment experience to make the process more seamless for new sellers. Thank you again for your feedback. It helps us identify opportunities to improve, and we're committed to providing a smoother experience for every seller. Doba customer service team
I have got excellent service from Management and I would recommend everyone using this company.
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and recommendation—it means a great deal to our entire team. Providing a positive and reliable experience for our users is always our top priority, and feedback like yours encourages us to keep improving and optimizing our services. We’ll continue to focus on enhancing the overall user experience and delivering the level of service you expect and deserve. Thank you again for your trust and support. Doba customer service team
Discover how simple and incredibly convenient this can be! It seamlessly integrates into your daily routine, making life easier. I truly enjoy using it! it!
Seemed straightforward and didn't do any brain damage, so I'm happy
Excellent process and very efficient
Doba is a great dropshipping platform. It's easy to setup and connect my stores, it provides automation and if 2 or more stores is connected,you can redeem a coupon to use! Adding products is so simple with one click. I would definitely recommend using this app.
So far so good. I'm on the $29.99/mo plan, opened my Shopify store this week and started making sales. Thanks!
I thought we could set up a automatic dropship account
I joined Doba’s paid plan to work with a specific supplier listed on their platform. At the time, the supplier listed on Doba stated that they ship orders using trusted carriers like FedEx. That was a key reason I moved forward with my business. But when orders were placed, they didn’t ship the way they said they would. The situation impacted me both financially and operationally. I contacted Doba support and explained the issue respectfully. They acknowledged the concern and told me they would escalate it to the supplier. They also said they would follow up with me as soon as they received a response. It’s been nearly 2 months. No update from the supplier. I never received any reply from Doba. Even more frustrating, I later checked the supplier page and found that the shipping policy had been quietly changed. It now states: “Shipments will be handled according to the supplier’s chosen method.” No heads-up. No answers. No ownership. If you're thinking about using Doba based on what they promise about their suppliers or shipping, just make sure to double-check everything before you commit. What’s written in the listing might not reflect how the process really works when it matters. Doba told me they'd follow up after contacting the supplier. But nearly two months have passed, and I haven’t received a single reply. Not even a one-line update. That silence alone speaks volumes.
Thank you sincerely for taking the time to share your experience. We’re truly sorry to hear about the frustration and disruption this situation has caused you. Your feedback highlights exactly the type of issue we aim to prevent, and we deeply regret falling short in this case. We completely understand how important it is for suppliers to deliver on what’s promised — especially when it comes to shipping methods and timelines. What you described is not the level of service we strive to uphold. Please know that behind the scenes, we are actively working to improve transparency and accountability on our platform. This includes: 1. Stricter vetting of supplier shipping policies to ensure they align with what’s listed on their pages. 2. Enhanced monitoring by our customer support and supplier management teams to track unresolved escalations like yours. 3. Ongoing review of listing content, including clear disclosures when supplier policies change, so merchants aren’t caught off guard. We genuinely appreciate your patience and feedback — it helps us do better. Doba customer service team
Doba makes it so complicated to use a prepay plan, so that I am not getting charged 2 times for using a credit card. I am getting charged through my stripe account when the customer uses their credit card and then a second time through Doba. When I asked for help setting this up, they would not help me.
Thank you for taking the time to share your feedback, and we completely understand how frustrating this must have been, especially when it feels like no one is there to help — that’s understandably disappointing. Just to share, Doba’s credit card payments are supported by Stripe, a secure and widely used payment platform. If you ran into any setup issues, we’d love to help you sort them out. If you ever run into setup issues, our online chat support is here to help in real-time, or you can always email us at [email protected] — we’ll make sure you get the guidance you need. Thank you again for your feedback — it helps us do better. Doba customer service team
The connection to Shopify is fragile and didn't setup my shipping zone properly. Support didn't have a clue and I had to figure it out myself and when I told them the problem, they said it was a Shopify issue, even though other vendors I use work perfectly. Layer on top of this...no automatic payment when customers order, I have to manually process the backend payment. This is just unacceptable....on to look for a replacement!
Thank you for sharing your experience with us — we truly understand how frustrating this must have been. We’re really sorry to hear that the connection didn’t work as expected and that you didn’t receive the level of support you needed. We take full responsibility for the inconvenience caused. While some technical issues can stem from platform integration limits, it’s still our job to guide you clearly and confidently. It's clear we fell short, and for that, we sincerely apologize. We also hear your concerns about manual payment processing. This feedback is incredibly helpful, and we're actively working to improve automation and usability. We’d love the opportunity to make this right and rebuild your trust. If you’re open to it, our team is here and ready to provide direct assistance — just let us know. Thank you again for your honest feedback. Doba customer service team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.