All reviews

Rating Breakdown

  • 5
    68% (30 ratings)
  • 4
    5% (2 ratings)
  • 3
    7% (3 ratings)
  • 2
    5% (2 ratings)
  • 1
    16% (7 ratings)

Reviews with Text

  • 86% (38)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2025

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

After years of selling online, I’ve used my share of platforms. This one stands out for how much manual work it eliminates.

Using app

About 15 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2025

I run multiple stores and Doba keeps my product flow steady. Their order tracking updates are always on point.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

Just getting started with dropshipping, and Doba made things feel way less intimidating. Love how easy it is to find products.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2025

I just opened my store a week ago and honestly had no idea where to start. This platform made things feel doable. The setup process felt like a walkthrough rather than a technical headache.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Superb,, A trial set, as owner wanted to know the full process!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Very easy to use app. It syncs well with my store. The fulfillment is speedy and the layout of the dashboard is responsive and navigate.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

The variety of products available is impressive. From everyday essentials to niche items, the quality consistently meets my expectations, which keeps my customers satisfied.

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

This platform is incredibly user-friendly. I was able to navigate through the setup process without any prior experience, and within minutes, my store was up and running smoothly.

Store

imhave

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Everything has been going smoothly so far!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

The app is incredibly intuitive and provides a great user experience.

Using app

20 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

June 27, 2024

THEIR PRODUCT DESCRIPTIONS ARE HORRIBLE! There has been an extreme decline in the quality of customer service offered by Doba. I had a concern about their policies and both the customer service representative Ethan & their supervisor Hannah were extremely disrespectful, defensive and WRONG! Instead of admitting that they were not knowledgable of my request, they advised me incorrectly, and in an extremely unprofessional manner. Having used Doba for over a year at this point, I was shocked at the level of customer service they now have. I will not be using them again.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Hi Stamps Home Furniture, We apologize for the issues you've encountered with our product descriptions and customer service. Your feedback is important, and we're addressing these concerns with our team to improve our service. We appreciate your long-term support and regret that we did not meet your expectations. Thank you for sharing your experience. Doba Team

5 / 5 Share

Feb. 10, 2024

Very good app, works flawlessly! Highly recommended!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

3 / 5 Share

Jan. 7, 2024

Some of the product is wholesale and some of it is just marked up and resold by other dropshippers. you have to really do the homework on your pricing and compare to other sites like CJDropshippers etc. order flow doesnt seem to be automatic and you have to sync it through. Not a way to bundle products and do bundle discounts even if the wholesaler on doba is the same supplier for both products. doesnt seem to be a way to consolidate shipping for same supplier multi product. customer service is an AI chat box that is not better than a commodore 64. you wont be able to talk to a live human at least on weekends if you are trying to get a first order in and the chat box is useless. it just kept telling us to upgrade.

Using app

About 1 hour

Total reviews

2

Average rating

2.0

Developer Reply

Hello DooDah Distributors, Thank you for your detailed feedback. We apologize for the issues you’ve encountered, particularly with pricing, order flow, product bundling, and customer service. Your experience is important to us, and we are continuously working to improve our platform. We appreciate your insights as they help us make necessary improvements. Please reach out through our support channels so we can address these specific concerns and assist you more effectively. Doba Team

5 / 5 Share

Jan. 7, 2024

This app is AWESOME!! For me anyways. No regrets at all. Love this!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

WHEN IN STOCK IT'S AMAZING

Using app

28 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 27, 2023

There is no option to put in an FPO address, with no FPO option there is no way for me to use the platform. Called Customer Services and was on the phone for 2 hours to try to fix the issue and was not able to add the address. I kept getting told that they would call me back in 24 hours with an answer. I had to ask for an hour to talk to a manager, then the manager told me that she would talk to the billing department and was going to call me in 24 hours. I told them that I have not been able to use the platform because of this and requested a refund and was told that the manager could not do it and had to ask the billing department to do it and was not sure if it was possible.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Howell Family Tactical, We sincerely apologize for the inconvenience you have faced with the FPO address issue. We understand how frustrating this must have been and regret that our customer service did not meet your expectations. Please reach out to us at [email protected] so we can address your concerns directly and work towards a resolution, including discussing your refund request. Your feedback is crucial for us to improve our services, and we appreciate you bringing this to our attention. Doba Team

1 / 5 Share

April 10, 2025

A couple of absolutely necessary features: 1. Auto-fulfillment option. Once an order is placed, I would like Shopify to automatically send the order to the Doba App and then autopay via my credit card on file. 2. The ability to have items from my own store in the cart along with Doba-provided items in the order. 3. Fix the issue with canceling orders that are placed via Shopify

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello DoubleWave, Thank you for your feedback and for highlighting the features you’d like to see! Currently, orders can indeed be automatically sent from Shopify to the Doba App. However, auto-payment is not yet available. After evaluating this internally, we found that automatic payments come with certain risks. For now, you can conveniently batch pay for orders in the "Pending Payments" section. As for combining your store’s items with Doba-sourced products, this can be done by linking the products in your Shopify backend to Doba items, enabling you to batch process orders. For items not linked to Doba, they unfortunately can't be sourced directly from Doba, and we appreciate your understanding. We sincerely appreciate your suggestions and will continue working to optimize the Doba experience. Thank you for being a valued user! Best regards, The Doba Team

1 / 5 Share

April 19, 2023

Sellers are not serious at all I used to love using Doba but not recently I have been running into all types of issues from shipping orders with Walmart packaging to shipping fewer quantities than what I paid for which made me chase the seller for 2 weeks and ended up with requesting a refund. when it comes to cost most sellers have high prices than the market itself so not really a good fit for dropshipping. will be switching to better platforms soon

Using app

Over 1 year

Total reviews

6

Average rating

3.7

Developer Reply

Hello Blak Hom, My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to apologize for the issues you are experiencing with our suppliers and their shipping. I would like to say that we do hold our supplier’s accountable for everything regarding shipping, returns, etc. I would like to hear more about these issues and the specific suppliers you are having these issues with, as I am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them. I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible. Phone: 801.682.4666 Email: [email protected] Chat: Within your Doba account I look forward to hearing from you, and hope to help you. - Whitney