Doba ‑ AI Dropshipping
Doba: Find Winning Dropshipping Products to Sell Online
Rating
4.4
feedback
42
chart
#2,094
All reviews
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Nov. 11, 2025
Everything is exactly as described. Everything works. It is organized, although a little extra searching is needed for some products. Especially in the gardening niche. It would also be nice to see some vegetable and herb seeds too at least. If not flowers and fruits too. Customer service responds instantly and might require you to have a little patience is all. As it is usually just a bot you are dealing with.
Sept. 30, 2025
Nov. 14, 2025
So far so good. I'm on the $29.99/mo plan, opened my Shopify store this week and started making sales. Thanks!
July 15, 2025
The first time I used Doba, I was skeptical — but now I trust it to run the backend of my entire operation. I’ve made fewer mistakes and had way fewer customer complaints since switching.
July 14, 2025
I joined Doba’s paid plan to work with a specific supplier listed on their platform. At the time, the supplier listed on Doba stated that they ship orders using trusted carriers like FedEx. That was a key reason I moved forward with my business. But when orders were placed, they didn’t ship the way they said they would. The situation impacted me both financially and operationally. I contacted Doba support and explained the issue respectfully. They acknowledged the concern and told me they would escalate it to the supplier. They also said they would follow up with me as soon as they received a response. It’s been nearly 2 months. No update from the supplier. I never received any reply from Doba. Even more frustrating, I later checked the supplier page and found that the shipping policy had been quietly changed. It now states: “Shipments will be handled according to the supplier’s chosen method.” No heads-up. No answers. No ownership. If you're thinking about using Doba based on what they promise about their suppliers or shipping, just make sure to double-check everything before you commit. What’s written in the listing might not reflect how the process really works when it matters. Doba told me they'd follow up after contacting the supplier. But nearly two months have passed, and I haven’t received a single reply. Not even a one-line update. That silence alone speaks volumes.
Thank you sincerely for taking the time to share your experience. We’re truly sorry to hear about the frustration and disruption this situation has caused you. Your feedback highlights exactly the type of issue we aim to prevent, and we deeply regret falling short in this case. We completely understand how important it is for suppliers to deliver on what’s promised — especially when it comes to shipping methods and timelines. What you described is not the level of service we strive to uphold. Please know that behind the scenes, we are actively working to improve transparency and accountability on our platform. This includes: 1. Stricter vetting of supplier shipping policies to ensure they align with what’s listed on their pages. 2. Enhanced monitoring by our customer support and supplier management teams to track unresolved escalations like yours. 3. Ongoing review of listing content, including clear disclosures when supplier policies change, so merchants aren’t caught off guard. We genuinely appreciate your patience and feedback — it helps us do better. Doba customer service team
July 13, 2025
I don’t have time to compare dozens of suppliers. With Doba, I can filter by US warehouse and know the products will arrive fast. That gives me peace of mind.
July 7, 2025
Doba makes it so complicated to use a prepay plan, so that I am not getting charged 2 times for using a credit card. I am getting charged through my stripe account when the customer uses their credit card and then a second time through Doba. When I asked for help setting this up, they would not help me.
Thank you for taking the time to share your feedback, and we completely understand how frustrating this must have been, especially when it feels like no one is there to help — that’s understandably disappointing. Just to share, Doba’s credit card payments are supported by Stripe, a secure and widely used payment platform. If you ran into any setup issues, we’d love to help you sort them out. If you ever run into setup issues, our online chat support is here to help in real-time, or you can always email us at [email protected] — we’ll make sure you get the guidance you need. Thank you again for your feedback — it helps us do better. Doba customer service team
July 1, 2025
They have some good item but the have horrible customer service. I emailed them 3 times and I still haven't gotten a response. The 1st email was sent almost 3 weeks ago and the last one was sent about 4 days ago.
Thank you so much for taking the time to share your feedback — and we’re genuinely sorry to hear about your recent experience with our support. We completely understand how frustrating it must be not to receive a response after multiple attempts. That’s not the level of service we strive to provide, and we sincerely apologize for the inconvenience. To get faster assistance, we recommend reaching out to our online customer service team via live chat on our website. They’re available in real time and can help resolve most issues much more efficiently. We truly value your business and hope to turn your experience around. Please don’t hesitate to reach out — we’re here to help. Doba customer service team
June 19, 2025
The connection to Shopify is fragile and didn't setup my shipping zone properly. Support didn't have a clue and I had to figure it out myself and when I told them the problem, they said it was a Shopify issue, even though other vendors I use work perfectly. Layer on top of this...no automatic payment when customers order, I have to manually process the backend payment. This is just unacceptable....on to look for a replacement!
Thank you for sharing your experience with us — we truly understand how frustrating this must have been. We’re really sorry to hear that the connection didn’t work as expected and that you didn’t receive the level of support you needed. We take full responsibility for the inconvenience caused. While some technical issues can stem from platform integration limits, it’s still our job to guide you clearly and confidently. It's clear we fell short, and for that, we sincerely apologize. We also hear your concerns about manual payment processing. This feedback is incredibly helpful, and we're actively working to improve automation and usability. We’d love the opportunity to make this right and rebuild your trust. If you’re open to it, our team is here and ready to provide direct assistance — just let us know. Thank you again for your honest feedback. Doba customer service team
June 10, 2025
One thing I’ve noticed is how responsive the platform is during sales spikes. I’ve had a couple of promotions that generated hundreds of orders overnight, and the system handled everything without lagging or crashing — which hasn’t been my experience with other tools.
June 4, 2025