Doba ‑ Dropshipping
Doba: Find Winning Dropshipping Products to Sell Online
Rating
3.8
feedback
49
chart
#1,855
All reviews
Rating Breakdown
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July 6, 2024
You are the best! It is so easy to order from you. I have tried other places and they are so complicated with their paperwork.
Store
My Store
Using app
4 days
Hi My Store, Thank you so much for your kind words! We're thrilled to hear that you feel ur ordering process is easy. We strive to make the process as simple as possible and are glad it’s working well for you. If you need any assistance or have any questions, don’t hesitate to reach out! ❤ Thanks again for choosing Doba! Doba Team
June 27, 2024
THEIR PRODUCT DESCRIPTIONS ARE HORRIBLE! There has been an extreme decline in the quality of customer service offered by Doba. I had a concern about their policies and both the customer service representative Ethan & their supervisor Hannah were extremely disrespectful, defensive and WRONG! Instead of admitting that they were not knowledgable of my request, they advised me incorrectly, and in an extremely unprofessional manner. Having used Doba for over a year at this point, I was shocked at the level of customer service they now have. I will not be using them again.
Hi Stamps Home Furniture, We apologize for the issues you've encountered with our product descriptions and customer service. Your feedback is important, and we're addressing these concerns with our team to improve our service. We appreciate your long-term support and regret that we did not meet your expectations. Thank you for sharing your experience. Doba Team
June 16, 2024
I find it very bad that a product that goes out of stock is never returned.
Hi BELLEZA PALACE, We apologize for the inconvenience you've faced with out-of-stock products. We understand how frustrating this can be. We continuously work to update our inventory and will review our processes to improve stock availability. If you have any specific products or concerns, please contact us at [email protected] so we can assist you further. Thank you for your feedback. Doba Team
April 15, 2024
March 31, 2024
Firstly, Their product descriptions are horrible. THey are a dropshipper shipping from a dropshipper there are much cheaper prices elsewhere. Secondly, i received an order and was ready to check out, got approved for their payoneer partner, and Doba's site wouldn't allow me to proceed using that method. So now i had to pay their credit card processing fee. Overit.
Hi, MJ's Favorites, We apologize for the inconvenience you've experienced with our product descriptions and payment process. Your feedback is crucial in helping us improve. 🤝 Regarding your concerns, we’re reviewing our product descriptions and pricing to ensure better clarity and value. For the payment issue, please contact us at [email protected] so we can investigate and assist with your payment method issue directly. We appreciate your patience and are committed to resolving these matters. Doba Team
March 15, 2024
HORRIBLE!! I repeat HORRIBLE!! I started with Doba about 7 months ago and nothing has improved! They just keep making excuses while you are trying to explain the problem you are having. You can't speak with a supervisor! They just hide behind the keyboard and email you! Poor management!! I see that I am not alone looking at some of the other reviews.
Hi Nashville TN Marketplace, We're truly sorry to hear about your experience with Doba. Your feedback is invaluable to us, and we sincerely apologize for any frustration you've encountered. We take all concerns seriously and are committed to resolving issues promptly. Please reach out directly to our support team at [email protected] with your details so we can address your concerns personally and work towards a resolution. Your satisfaction is important to us, and we appreciate your patience as we strive to improve our services. Thank you for bringing this to our attention. Best regards, Doba Team
Feb. 5, 2024
Jan. 7, 2024
Some of the product is wholesale and some of it is just marked up and resold by other dropshippers. you have to really do the homework on your pricing and compare to other sites like CJDropshippers etc. order flow doesnt seem to be automatic and you have to sync it through. Not a way to bundle products and do bundle discounts even if the wholesaler on doba is the same supplier for both products. doesnt seem to be a way to consolidate shipping for same supplier multi product. customer service is an AI chat box that is not better than a commodore 64. you wont be able to talk to a live human at least on weekends if you are trying to get a first order in and the chat box is useless. it just kept telling us to upgrade.
Hello DooDah Distributors, Thank you for your detailed feedback. We apologize for the issues you’ve encountered, particularly with pricing, order flow, product bundling, and customer service. Your experience is important to us, and we are continuously working to improve our platform. We appreciate your insights as they help us make necessary improvements. Please reach out through our support channels so we can address these specific concerns and assist you more effectively. Doba Team