Doba ‑ Dropshipping
Doba: Find Winning Dropshipping Products to Sell Online
Rating
3.8
feedback
49
chart
#1,855
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March 30, 2022
The App is easy to use with a lot of products sent within many regions around the world, although limited based on your account tier. You are also assigned an account manager which you can contact anytime. The monthly price is quite high especially for those starting off and i wish the API was free for all tiers.. This would help automate product price as it seems to fluctuate randomly; I'm now being told, you need to set alerts for these prices. Sort of defeats the purpose of the feature "Order Syncing" or any automation. It isn't automated unless you pay more for a higher tier... APIs should be free for all tiers as it's not your team developing and integrating this to my store...
Hello Modern Day | Furniture, My name is Whitney Hopkins and I am the Head of the Customer Relations Department at Doba. I am so glad to hear such great feedback from you about Doba, and I am also more than happy to help address the concerns listed as well. I do understand that the monthly cost may be high, and I do apologize for that. Unfortunately we don't have a work around for the pricing, other than purchasing a quarterly or yearly plan, we discount those for you since you are purchasing up front and planning to be a long time customer with us. The API that we offer does come with a cost because we do have a team that helps our customers and their developers trouble shoot any problems that happen, and that can sometimes be a very lengthy process. The reason we only offer it to our Enterprise plan, is because a lot of our customers only use API if they are using a developer who can successfully utilize the API calls that we offer, as most customers especially those starting off, do not know coding and cannot utilize our API without a developer. We do however partner with Inventory Source who will provide all of the automation for you, we have an Inventory Source plan that is a little cheaper than our Business plan, if you are interested in using Inventory Source to sync your items and orders from Doba to Shopify and vice versa, please feel free to contact my customer support team. They can help get your plan changed! Order syncing is separate from pricing alerts. Order syncing syncs your orders from Shopfiy to Doba. The reason that you need to turn on the alerts for your items, is because Doba cannot sync the price changes that the supplier on Doba updates. The reason for this is that when listing to Shopify, more often than not you will mark up the price on the item you are selling, that way you can make money on your sales. Setting custom pricing makes it hard for us to sync the price updates, I do hope you understand the reasoning for this now. One popular option to receive a daily update on pricing changes is our FTP which is free of charge, you just need to submit a request to support and we can get that created for you. If you would like more education on our website and how to best use your Doba account and Shopify account together, feel free to contact my support team. You can contact us by email: [email protected] or by phone: 801.682.4666 We also have a calendar link that you can use to schedule 1 on 1 training calls with a Doba support agent. We look forward to hearing from you! - Whitney
March 19, 2022
Excellent app for all our dropshipping needs. Products from every category + reputable suppliers to create a successful store. We love it so much! We couldn't do business without it. Thanks!!
March 15, 2022
Doba is a good app but needs some changes. I have had trouble importing product. I was able to use Doba free for a little bit but during this time I had a lot of trouble with importing items. Also had to remove thousands of products because some only partially imported.
Thank you for your feedback, and we apologize that you didn't have a great experience during your trial. If you have are interested in giving Doba another shot, we would be happy to offer you an additional 30 day trial along with our customer support calendar link that will allow you to book a training with a representative to go over exporting, importing and listing to ensure that all error or issues are handled on the call or escalated to the tech department. Please feel free to contact our online customer service or email to [email protected] directly. Have a nice day! Doba Customer Success Team
Jan. 19, 2022
I've been using this app for a couple of months and have two issues: 1) If you Google search the products on this platform, you'll see that their prices are just a high as other stores that sell the same product. So essentially you have to mark your retail price higher and Good Luck Selling. 2) There is no communication when a product is suddenly unavailable. Which means you have to check your listings every day (which is a pain when you have a lot of pages of products) to remove the now unavailable products. Also, if one of their vendors suddenly leaves the platform, there is no communication about it. I spent several days (many many hours) importing products from a particular vendor. I spent money advertising those products. All of a sudden, the vendor has decided not to be on the platform and all that hard work and money has been completely wasted. All I got from this company is "I apologize". Not a good way to run a business.
Thank you very much for your feedback, it's valuable to us and our Account Manager will be in touch.
Dec. 30, 2021
Good service provided by Febi regarding pricing plan and product integration! so far so good with store setup
Dec. 30, 2021
I like Doba a lot, support is very quick and they dispelled my doubts very quickly. Thank you a lot.
Dec. 15, 2021
Doba has number of glowing issues. It needs to import weight of items for suppliers who ship by weight. It is missing as Fulfillment Service in Shopify. It seems to require you to manually add tags one a time before Listing to Store. It would make things easier to bulk add tags or collection if shop uses manual. Add an option to MSRP instead of Compare would be nice I would like to note that Developers should communicate a little better with customer service. They should up docs more so Customer Service can help people better and customers aren't as frustrated. And I would like to thank Whitney for our little discussion on how to improve Doba.
Thanks for your suggestions! Actually, we support bulk add tags, and you can contact our online customer service to understand how it works. About your other suggestions, we will note them and make improvements in the future. In order to follow up on your questions more comprehensively, can we have your doba retailer ID? Thanks! Doba customer service team [email protected]
Dec. 3, 2021
Great selection of products, but if you google search the products, the sell price is higher than the retail price online. Therefore, you may sell some items, but it will only be people who do not price match. Not an effective app for drop shipping.
Thanks for your feedback! We will negociate the prices with suppliers and invite more good suppliers with competitive products to Doba in the future. In order to follow up on your questions more comprehensively, can we have your doba retailer ID? Thanks! Doba customer service team [email protected]
Sept. 23, 2021
Q: I DO NOT USE Doba Dropship! I DO NOT HAVE THIS PROGRAM! why did they take money for it? answer on the merits!
Thanks for your questions. But in order to follow up on your questions more comprehensively, can we have your doba retailer ID or your registered email? Thanks! Doba customer service team [email protected]