Sweaty Runner Treadmills review for Doba ‑ Dropshipping
April 13, 2023
Terrible! If you plan to advertise using Google, do not use Doba. They do not require their sellers to post their UPC or GTIN numbers for products. Without these numbers, you will get from Google a Misrepresentation Violation and your account will be Suspended! I have to start from scratch and find a new Supplier, reload all of my products and basically wipe out a month's worth of work. Then cross my fingers that after all that work, Google will take me back. Doba has Ruined Me! Do Not Purchase Doba!
Hello Sweaty Runner Treadmills, My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to apologize for the issues you are experiencing with our suppliers and items. It is true that we do not require suppliers to have GTIN’s or UPC’s. However, we do have a filter in the catalog to be able to view items only with UPC’s to avoid items that do not include them. In addition to that, our customer service team does provide Authorization Letters to help provide proof of our suppliers and items authenticity. If you would be willing to consider giving Doba a try again, We would be happy to help you try to resolve this issue and hopefully get Google to remove the violation. We will even offer free subscription time on your account so that you can continue to use Doba while we work on getting your account with Google re-established and in good standing. That way you are not out any money while we work on a resolution together. If you are interested, please contact our customer support team, and ask for Whitney. They can provide my email address to you, and we can get started. Our email is [email protected] and our phone number is 801.682.4666 or you can use our online chat. Again, I am very sorry that this happened but customer satisfaction is always the biggest thing I, and my team strive for. I hope to get the chance to help you, and will do anything that I can in my power to make it right so that you can have success in your online selling journey. Thank you.
