Blak Hom review for Doba ‑ Dropshipping
April 19, 2023
Sellers are not serious at all I used to love using Doba but not recently I have been running into all types of issues from shipping orders with Walmart packaging to shipping fewer quantities than what I paid for which made me chase the seller for 2 weeks and ended up with requesting a refund. when it comes to cost most sellers have high prices than the market itself so not really a good fit for dropshipping. will be switching to better platforms soon
Hello Blak Hom, My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to apologize for the issues you are experiencing with our suppliers and their shipping. I would like to say that we do hold our supplier’s accountable for everything regarding shipping, returns, etc. I would like to hear more about these issues and the specific suppliers you are having these issues with, as I am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them. I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible. Phone: 801.682.4666 Email: [email protected] Chat: Within your Doba account I look forward to hearing from you, and hope to help you. - Whitney
