PRWC Gift Shop review for Doba ‑ AI Dropshipping
June 19, 2025
The connection to Shopify is fragile and didn't setup my shipping zone properly. Support didn't have a clue and I had to figure it out myself and when I told them the problem, they said it was a Shopify issue, even though other vendors I use work perfectly. Layer on top of this...no automatic payment when customers order, I have to manually process the backend payment. This is just unacceptable....on to look for a replacement!
Thank you for sharing your experience with us — we truly understand how frustrating this must have been. We’re really sorry to hear that the connection didn’t work as expected and that you didn’t receive the level of support you needed. We take full responsibility for the inconvenience caused. While some technical issues can stem from platform integration limits, it’s still our job to guide you clearly and confidently. It's clear we fell short, and for that, we sincerely apologize. We also hear your concerns about manual payment processing. This feedback is incredibly helpful, and we're actively working to improve automation and usability. We’d love the opportunity to make this right and rebuild your trust. If you’re open to it, our team is here and ready to provide direct assistance — just let us know. Thank you again for your honest feedback. Doba customer service team
