Haul Days review for Doba ‑ AI Dropshipping
Sept. 26, 2025
DO NOT RELY ON DOBA SUPPORT. A FULL MONTH WITH NO ACTION I’VE BEEN CHASING DOBA SUPPORT FOR OVER A MONTH. MULTIPLE AGENTS PROMISED “WE’LL EMAIL YOU WITH UPDATES.” I NEVER RECEIVED A SINGLE EMAIL. SUPPLIERS HAD ITEMS RETURNED BACK TO THEIR WAREHOUSES AND STILL HAVEN’T ISSUED MY REFUNDS. THESE UNREFUNDED ORDERS TOTAL $3,241.38: $1,331.71 (ELIO 60" VANITY) — “NO RETURN NEEDED” BUT STILL NO REFUND. $773.64 (WALLACE & BAY DRESSER) — RETURNED TO SUPPLIER, NO REFUND. $1,136.03 (96" × 48" METAL FRAMED MIRROR) — DAMAGED, RETURNED, NO REFUND. I’M ON THEIR HIGHEST $299 PLAN AND EXPECTED REAL HELP. INSTEAD, IT’S BEEN SILENCE AND STALLING. I CAN’T ASK CUSTOMERS TO PAY RETURN SHIPPING WHEN THE FAULT IS ON THE SUPPLIER, AND DOBA WON’T ENFORCE THE SUPPLIER’S OWN POLICY. THIS HAS CAUSED MAJOR LOSSES FOR MY BUSINESS. THEY LITERALLY RAN THE BUSINESS TO THE GROUND. I LIKE THE IDEA OF THE PLATFORM, BUT THE EXECUTION AND SUPPORT ARE ABSOLUTELY RUBBISH. UNTIL DOBA CAN PROVIDE RELIABLE FOLLOW-THROUGH AND ENFORCE REFUNDS PROMPTLY, I CANNOT RECOMMEND THIS APP. AVOID AT ALL COST!!
Thank you for taking the time to share such a detailed review. We understand how frustrating and discouraging this experience has been—especially after investing both time and money into the platform. Having unresolved refund issues for over a month, receiving repeated promises without follow-up, and facing financial losses is absolutely not the experience we want any user to have. We are truly sorry. Your feedback about support delays and lack of follow-through is completely valid. We understand that when you are on a premium plan, you expect timely and effective assistance—and you should. Not receiving clear updates or accountability only adds more stress to an already difficult situation. We sincerely apologize for the inconvenience this has caused your business. Please know that we take issues like this very seriously, and our team is working to improve in several key areas: ✅ Strengthening enforcement of supplier refund policies ✅ Increasing accountability and follow-up within our support team ✅ Improving tracking and escalation of refund-related cases ✅ Enhancing visibility and communication so you’re never left waiting without answers Our goal is to rebuild your trust by delivering more consistent, transparent, and proactive support. We truly appreciate that you still see value in the idea behind the platform, and we are committed to improving the execution so the experience matches the vision. Thank you again for your honesty—we are continually working to enhance the user experience, and feedback like yours plays an important role in driving meaningful improvements. Doba customer service team
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