Inmar Package Free Returns for Shopify

Inmar Package Free Returns

Package Free and Label Free Returns

Developer

Rating

4.6

feedback

9

Reviews

chart

#13,534

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the Doddle Returns portal app are mostly positive, highlighting the ease of use, helpful customer service, and the fact that it is free to use. Customers appreciate the smooth return process it provides and the support from the team, particularly mentioning Jeff and Aubrey for their assistance. However, there are a few negative reviews mentioning a lack of support in setting up the app initially.

Highlights

Ease of use and smooth return process
Helpful customer service
Free to use
Lack of support in setup

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)

Reviews with Text

  • 100% (9)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 29, 2024

lack of support to even get setup, we tried to contact them several times with no response. we suggest not to setup your app that requires your manual setup if your not going to actually provide the support

Using app

3 days

Total reviews

19

Average rating

3.3

5 / 5 Share

March 16, 2022

I just added the Doddle Returns portal to my site and it looks great! It's very easy to use and I love that I'm not paying a monthly fee to use this app since I am just starting out. I'm excited that this can scale and grow with my business. The best part is the amazing customer service! Catherine was great at explaining how everything works and Jeff made the onboarding and set up so easy! They are quick to respond and incredibly helpful. I'm a very happy customer!

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 26, 2021

This app is super helpful and makes your selling process a lot easier. Giving your customer a smooth return process is what everyone looks for! Aubrey gave an amazing intro to the platform and Jeff finished with all the questions that I had left. Great teamwork, organized system and a great app! I highly recommend working with Doodle for your returns/exchanges and the you will not be disappointed with the team that is ready to help whenever you are stuck! Thank you so much.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Such a great app and it's FREE! I was looking for an automated and professional way to manage returns for my customers. This is it! It's user friendly for me and my customers. The best part is the customer service and onboarding, Jeff and Aubrey were great to work with and on hand when I need any assistance. If you are looking for a returns app, look no further.

Using app

15 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

This app is free, free, free! Great option for small business owners making sure every cent counts. Set-up was virtually easy and painless. Did take some time to get set-up, however their On-boarding and Customer Success Lead Jeff walked me through the process step-by-step! Jeff was extremely knowledgable and patient. The app completely streamlined our returns process, making it super easy for our customers to process their returns online without the need for them to call our customer service department.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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