Inmar Package Free Returns
Package Free and Label Free Returns
Rating
4.5
feedback
8
chart
#14,304
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
75%
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More than a year
0%
Reviews Summary
The reviews for the Doddle Returns portal app on Shopify are mostly positive, with users praising its ease of use, helpful customer service, and the fact that it is free. Customers appreciate the smooth return process it provides and the support they receive from the team, particularly mentioning Jeff and Aubrey for their assistance. However, there are a few negative reviews mentioning a lack of support in setting up the app initially, with some users struggling to get a response from the team.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2024
lack of support to even get setup, we tried to contact them several times with no response. we suggest not to setup your app that requires your manual setup if your not going to actually provide the support
March 16, 2022
I just added the Doddle Returns portal to my site and it looks great! It's very easy to use and I love that I'm not paying a monthly fee to use this app since I am just starting out. I'm excited that this can scale and grow with my business. The best part is the amazing customer service! Catherine was great at explaining how everything works and Jeff made the onboarding and set up so easy! They are quick to respond and incredibly helpful. I'm a very happy customer!
Dec. 26, 2021
This app is super helpful and makes your selling process a lot easier. Giving your customer a smooth return process is what everyone looks for! Aubrey gave an amazing intro to the platform and Jeff finished with all the questions that I had left. Great teamwork, organized system and a great app! I highly recommend working with Doodle for your returns/exchanges and the you will not be disappointed with the team that is ready to help whenever you are stuck! Thank you so much.
Dec. 10, 2021
This app is free, free, free! Great option for small business owners making sure every cent counts. Set-up was virtually easy and painless. Did take some time to get set-up, however their On-boarding and Customer Success Lead Jeff walked me through the process step-by-step! Jeff was extremely knowledgable and patient. The app completely streamlined our returns process, making it super easy for our customers to process their returns online without the need for them to call our customer service department.
Sept. 10, 2021
This app is unexplainably amazing and FREE! The service and support you get from the start is unparalleled from any other application on the market. The initial setup takes a little bit but seems to be worth it in the long run. We are super happy and glad to have found this app. I would strongly recommend this application to other individuals needing a good returns system (for both yourself and your customers). Would rate 5/5 easily!
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