Inmar Package Free Returns
The reviews are overwhelmingly positive, with most merchants praising the app as a free or low-cost returns solution that is easy for customers to use and helpful for streamlining the returns process. Several reviewers highlight strong onboarding and customer support, repeatedly naming team members as knowledgeable, patient, quick to respond, and very helpful during setup. Users also appreciate that the app looks professional, integrates well, and can scale with a growing business, making it especially attractive for small businesses looking to save money and improve the customer experience. The main negative feedback centers on setup and support reliability. One reviewer had a very poor experience due to lack of response when trying to get help with manual setup, warning others against using an app that requires support if that support is unavailable. A few other reviews mention initial hiccups, minor setbacks, or that setup takes some time, though these issues were generally resolved quickly by the support team. Overall, the app is seen as valuable and effective, but its success appears to depend heavily on responsive onboarding and support.
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lack of support to even get setup, we tried to contact them several times with no response. we suggest not to setup your app that requires your manual setup if your not going to actually provide the support
I just added the Doddle Returns portal to my site and it looks great! It's very easy to use and I love that I'm not paying a monthly fee to use this app since I am just starting out. I'm excited that this can scale and grow with my business. The best part is the amazing customer service! Catherine was great at explaining how everything works and Jeff made the onboarding and set up so easy! They are quick to respond and incredibly helpful. I'm a very happy customer!
This app is super helpful and makes your selling process a lot easier. Giving your customer a smooth return process is what everyone looks for! Aubrey gave an amazing intro to the platform and Jeff finished with all the questions that I had left. Great teamwork, organized system and a great app! I highly recommend working with Doodle for your returns/exchanges and the you will not be disappointed with the team that is ready to help whenever you are stuck! Thank you so much.
Such a great app and it's FREE! I was looking for an automated and professional way to manage returns for my customers. This is it! It's user friendly for me and my customers. The best part is the customer service and onboarding, Jeff and Aubrey were great to work with and on hand when I need any assistance. If you are looking for a returns app, look no further.
This app is free, free, free! Great option for small business owners making sure every cent counts. Set-up was virtually easy and painless. Did take some time to get set-up, however their On-boarding and Customer Success Lead Jeff walked me through the process step-by-step! Jeff was extremely knowledgable and patient. The app completely streamlined our returns process, making it super easy for our customers to process their returns online without the need for them to call our customer service department.
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