Dollarback: Cashback & Loyalty for Shopify

Dollarback: Cashback & Loyalty

Drive loyalty through native store credit and cashback rewards

Rating

4.8

feedback

22

Reviews

chart

#2,395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    36%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The Dollarback Shopify app has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support, quick responses, and helpful features. The app is described as easy to set up, reliable, and effective in increasing repeat purchases and customer engagement. Users appreciate the personalized and attentive customer service provided by the Dollarback team. The app is commended for its seamless integration with Shopify and its ability to incentivize customers effectively. Overall, users highly recommend Dollarback for its functionality and outstanding support, making it a valuable addition to their online stores.

Highlights

Excellent customer support and quick responses
Effective in increasing repeat purchases and customer engagement
Seamless integration with Shopify
Personalized and attentive customer service
Easy to set up and reliable performance

Rating Breakdown

  • 5
    95% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 10, 2026

je viens de l'installer et payer mais je me rends compte que la plupart des options ne sont pas compatibles avec mon abonnement (bien sûr il faut payer la formule la plus chère) d'autre part l'insertion de cashback pour mes clients existants est contre intuitive, elle a adresse par défaut un mail très impersonnel et pas du tout formaté à 1500 de mes clients avant que je m'en rende compte. Pour l'instant ce n'est pas une bonne expérience. En plus aujourd'hui je reçois un mail de leur part pour me dire que leur appli ne fonctionne plus actuellement.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 18, 2026

This app is really amazing. The responses, features, and support are all very helpful and cooperative, It always helps me achieve what I want.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

March 16, 2026

Great support! They helped me set-up the app, import old loyalty app data to their app and customize the app to the look and feel of our website. First class!

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great customer service! Quick to respond and understood what I was asking. Satisfied!

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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