DonateMate for Donations for Shopify

DonateMate for Donations

Accept custom donation amounts throughout your store

Rating

4.7

feedback

31

Reviews

chart

#899

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    26%
  • Less than a year
    48%
  • More than a year
    19%

Reviews Summary

The reviews for DonateMate are overwhelmingly positive, with users praising the app's ease of use, customization options, and the exceptional customer support provided by Ben, the developer. Many users highlighted how DonateMate helped them increase donations on their Shopify stores and how Ben went above and beyond to assist with any issues or customization requests. The app's functionality, responsiveness, and ability to integrate seamlessly with online stores were commonly mentioned in the reviews. However, there were a few negative reviews mentioning glitches and errors, particularly related to the donation process and setup difficulties. Despite this, the majority of users highly recommended DonateMate for its effectiveness in maximizing donations and the outstanding support from Ben.

Highlights

Ease of use and customization options
Exceptional customer support
Effectiveness in increasing donations
Integration with Shopify stores
Occasional glitches and errors

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 18, 2024

Ben has been incredibly supportive with helping us to implement DonateMate on our website and making changes to fit our needs. The app is super easy to navigate and we are looking forward to sharing it with our customers/supporters soon!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Love this app! makes everything easy. Ben has also been super helpful and quick to respond to all my enquiries. Very much appreciated.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

We had some issues with the POS button, but Ben was patient and helped us to find the setting we needed to update. Everything is working smoothly now. The ability to ask for Donations on the cart page has increased our donations substantially. I like it better that a popup, less obtrusive for the customer. Visible, but not annoying. We don't use the post-purchase feature because all our customers must go through the cart page.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

I can only recommend this in every shopify store, really simple and useful.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

We have been using this app for a couple years now and have found it very helpful to be able to offer an occasional product for a donation of any amount. The donor can enter any amount they would like to give! We recently ran into a snag with the app and Ben provided excellent customer service, helping us remedy the problem quickly. Highly recommend if you want to offer products for a donation of any amount.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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