DOOFINDER ‑ Search & Discovery

Nov. 29, 2023

Great intelligent search bar with amazing customer support and very cool functions. We had a 30 days trial recently which was quite promising, so we go for another 3 months with basic plan for an extended trial. Just a very good experience so far.

Nov. 28, 2023

El buscador hizo mucho más amigable nuestra página, sobre todo porque tenemos muchos productos y algunos son difíciles de encontrar. La atención muy buena con Sara Diaz, respuesta muy rápida y personalizada

Nov. 28, 2023

We have enhanced our keyword search capabilities; previously, we relied on Shopify's default search, which lacked broad keyword matching. Doofinder has effectively addressed this issue. Additionally, it offers a powerful feature known as dynamic banner, serving as an excellent substitute for traditional pop-ups. Throughout the training, Andrew was immensely helpful. His prompt responses and proactive follow-ups offered timely advice for our promotions. Ferrán also provided significant assistance. The entire Doofinder team has been incredibly supportive, instilling confidence in our use of this app. Our heartfelt thanks to all.

Nov. 28, 2023

We have been using this app for over nearly 40days now and it has been fantastic. It has made a massive improvement to the useability of our website. With over 4k products having the right search capability is essential. Shaun Kirby was a brilliant guide and help in getting it set up on our website and answering my 1001 questions. Highly recommend the app and Shaun.

Nov. 22, 2023

So far a great product that is making a difference. Egor was very helpful (and patient) in helping me to set up the service to meet the needs of my business. Very satisfied and keen to see how ctr improve further over time. Thanks

Nov. 21, 2023

Easy to install and configurate. Intuitive UX and you have a great finder in minutes! Although relatively new addon, The statistics and premium features seem worth the money spent. Friendly and knowledgeable onboarding staff.

Nov. 21, 2023

Emmy - is fabulous!! Don't miss her - even request her!

Nov. 21, 2023

The plugin is Amazing. Works efficiently. I was able to increase my conversion to a great extent. Ayman was amazing in assisting me in setting up the account.

Nov. 16, 2023

Igor was fantastic! thanks for helping us set up and get going!

Nov. 14, 2023

"I'm about to finish my first month using Doofinder on my website and I'm excited to start the second month. The improvement is clear - it's now much easier for both customers and our team to find products. Jorge at Doofinder was a tremendous help during the setup. His knowledge and patience made everything go smoothly. I'm really looking forward to seeing more positive changes as I continue using it. I'd definitely recommend Doofinder to anyone with an online store for its ease of use and effectiveness.

Nov. 13, 2023

Having checked out the site search competition, we recently trialed Doofinder and we are now pushing it live on our ecommerce site. As a business we can be quite demanding but Byron was always ready to commit his expertise, time and patience to make sure we were fully confident that Doofinder was the right choice and that we were working with a company that understood our requirements and didn't just see us as a monthly cheque. Byron & Doofinder dealt well with some early technical glitches which bodes well for the future as they remained approachable and solution-focused throughout this trial and configuration phase. We are looking forward to optimising our Doofinder configuration even further going into the busiest part of the year, to make the most of a lightning fast and clearly very intelligent system. Happy to give 5 stars at this stage. If I had to point out one area of improvement, I'd say the reporting is a little sparse in comparison to the competition but excellent core functionality at a responsible price, trumps reporting every time.

Nov. 10, 2023

Customer service was fantastic, had numerous calls with Byron who was able to guide us through, showing us how to access the stats, the numerous functions of the app, etc. Really easy to set up and a great addition to our bookshop website overall. Hopefully if customers find it easier to find the book they are looking for they are more likely to buy it :)

Nov. 9, 2023

Doofinder has been a great addition to our site. We have been using it for a couple of months and it just keeps getting better. Phoebe has been great with helping me to get set up!

Nov. 8, 2023

La personne qui vous presente Doofinder est tout à fait compétente et comprend parfaitement bien que l'informatique ne soit pas votre premier metier. Merci pour votre attention et votre aide

Nov. 2, 2023

At Pets Paradise, we're always on the prowl for innovative tech that not only enhances user experience but also drives our business forward. Enter Doofinder - a powerful AI-based search technology that has significantly amplified our conversion rates. Right off the bat, Doofinder transformed the search functionality on our site. It's like having a mind-reading assistant; understanding and delivering what our customers seek in the blink of an eye - all without adding a millisecond to our load times. Their promise of lightning-fast search results in less than 25 milliseconds seemed ambitious, but Doofinder delivered spectacularly. But it's not just about speed. The precision of the search results, tailored to each customer's real-time preferences, has been a game-changer. This level of personalization ensures that every customer journey on Pets Paradise is smooth, satisfactory, and most importantly, successful. Moreover, Doofinder's suite of AI-powered marketing tools has been a revelation. The ease with which we can now empower our site's internal search has not only improved our product visibility but has also simplified the herculean task of making data-driven decisions to fine-tune our e-commerce strategies. Implementing Doofinder was a breeze, and the impact was immediate. If you're in the e-commerce space and looking to give your site search a significant edge, we can't recommend Doofinder enough. It's not just a search tool; it's a comprehensive solution for modern-day e-commerce challenges.

Nov. 2, 2023

Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.

Nov. 2, 2023

¡Quiero felicitar al increíble equipo de Doofinder, en especial a Sara, por su sobresaliente disponibilidad y compromiso! La experiencia con la aplicación ha sido simplemente fantástica, y su servicio de búsqueda es verdaderamente excepcional. La atención y la asistencia que hemos recibido por parte de Sara y su equipo han sido nada menos que excepcionales. Siempre estuvieron allí para responder a nuestras preguntas, resolver problemas y proporcionar orientación cuando más lo necesitábamos. La aplicación en sí ha mejorado significativamente la experiencia de búsqueda en nuestro sitio web, brindando a nuestros usuarios una forma más eficiente y efectiva de encontrar lo que necesitan. Los resultados han sido notables, y Doofinder ha desempeñado un papel clave en la optimización de nuestra plataforma. En resumen, Doofinder y su dedicado equipo, en especial Sara, merecen un gran reconocimiento por su servicio excepcional y una aplicación increíble. Estamos emocionados de continuar utilizando esta herramienta y esperamos ver más mejoras en el futuro. ¡Gracias por su arduo trabajo y compromiso continuo! Atentamente,

Nov. 1, 2023

Overall this is a very good product and our Doofinder rep Brian was excellent all the way through the ramping process. We look forward to growing our sales by enabling a better, more intelligent search capability for our (multiple) website visitors. I recommend taking the time to explore this product for your website.

Oct. 27, 2023

Acabamos de instalar el buscador Doofinder y nos parece una excelente opción para que nuestros clientes tengan una mejor experiencia en nuestro sitio, con la ayuda y asesoría de Christian podremos obtener el mejor provecho de esta herramienta.

Oct. 26, 2023

This was great add-on to the website that helps streamline the search process for our customers. Frame, our representative, was extremely helpful, taking the time to walk us through all the benefits and uses of the App.