DOOFINDER ‑ Search & Discovery for Shopify

DOOFINDER ‑ Search & Discovery

Empowering customers to find exactly what they're looking for

Rating

4.9

feedback

880

Reviews

chart

#462

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    61%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising its usability, customer support, and the improvement it brings to their website's search capabilities. Many users mention that the app has made it easier for customers to browse their website and find products, resulting in increased sales and higher conversion rates. The customer support team is also highly praised for their responsiveness and helpfulness in setting up and optimizing the app. However, there is one negative review that mentions the app causing issues during a busy period and lacking helpful support.

Highlights

usability
customer support
improvement
sales
negative review

Rating Breakdown

  • 5
    96% (843 ratings)
  • 4
    2% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (14 ratings)

All reviews

1 / 5 Share

Feb. 7, 2024

Very bad experience. Very satisfied at the beginning, but the problems soon piled up. Images are not visible when searching, and they cannot solve the problem. I've been emailing for weeks now, and they don't read the content of the emails. So be careful! I wouldn't recommend this app.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 16, 2024

I can honestly say that this app has transformed the usability of our website. We got called about a trial just at the prefect time when I was frustrated with the native search capabilities of default Shopify and the vast variation of our products and about to search for a solution, either through an app or looking into getting something customer built. I am so glad we went with it because it not only have customers been loving how they browse our website again but also the staff find it a breeze to use, even when they don't work with our online inventory. Lindsay was amazingly helpful. She took the time to answer my concerns and all of my questions with clear and concise explanations. Anything that she couldn't answer directly, she consulted their team and got back to me so quick. We've had it live for a few months now and I don't know how we didn't have it before.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Much more user-friendly than some other search apps out there. Egor Yaroshenko has been very helpful so far in getting our account set up!

Store

CKS

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Amazing app, and awesome team behind it! This app vastly improves the look and feel of our sites, and is far superior than Shopify's native search bar. The team has been super helpful with setup and helping me understand how to use and optimize it and answered any questions I had. Highly recommend!

Using app

30 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Dec. 27, 2023

Works very well as a smart search tool for our customers, which is very important for us as we have several thousand products with minor differences and their search shows the relevant products well, even if the consumer mis typed something or put in a typo. Customer Support from the app was very responsive and helpful too to explain features or to help troubleshoot any issues we were facing.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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