Endurrad® review for DOOFINDER ‑ Search & Discovery

Nonexistent Customer Support Extremely disappointing experience with Doofinder. The app itself might have potential, but it is completely overshadowed by what can only be described as nonexistent customer support. After installation, I encountered several technical issues and reached out multiple times. Responses were slow, generic, and ultimately unhelpful. There was no real ownership of the problem, no meaningful follow-up, and absolutely no sense of urgency — even when the issues were directly impacting sales. For a paid app on Shopify, where search functionality is critical to revenue, this level of support is simply unacceptable. You expect a reliable technology partner, not silence when it matters most. Unfortunately, I cannot recommend it. When you need support, there’s no one there.