DOOFINDER ‑ Search & Discovery

Nov. 28, 2023

We have been using this app for over nearly 40days now and it has been fantastic. It has made a massive improvement to the useability of our website. With over 4k products having the right search capability is essential. Shaun Kirby was a brilliant guide and help in getting it set up on our website and answering my 1001 questions. Highly recommend the app and Shaun.

Nov. 22, 2023

So far a great product that is making a difference. Egor was very helpful (and patient) in helping me to set up the service to meet the needs of my business. Very satisfied and keen to see how ctr improve further over time. Thanks

Nov. 21, 2023

Emmy - is fabulous!! Don't miss her - even request her!

Nov. 16, 2023

Igor was fantastic! thanks for helping us set up and get going!

Nov. 14, 2023

"I'm about to finish my first month using Doofinder on my website and I'm excited to start the second month. The improvement is clear - it's now much easier for both customers and our team to find products. Jorge at Doofinder was a tremendous help during the setup. His knowledge and patience made everything go smoothly. I'm really looking forward to seeing more positive changes as I continue using it. I'd definitely recommend Doofinder to anyone with an online store for its ease of use and effectiveness.

Nov. 13, 2023

Having checked out the site search competition, we recently trialed Doofinder and we are now pushing it live on our ecommerce site. As a business we can be quite demanding but Byron was always ready to commit his expertise, time and patience to make sure we were fully confident that Doofinder was the right choice and that we were working with a company that understood our requirements and didn't just see us as a monthly cheque. Byron & Doofinder dealt well with some early technical glitches which bodes well for the future as they remained approachable and solution-focused throughout this trial and configuration phase. We are looking forward to optimising our Doofinder configuration even further going into the busiest part of the year, to make the most of a lightning fast and clearly very intelligent system. Happy to give 5 stars at this stage. If I had to point out one area of improvement, I'd say the reporting is a little sparse in comparison to the competition but excellent core functionality at a responsible price, trumps reporting every time.

Nov. 10, 2023

Customer service was fantastic, had numerous calls with Byron who was able to guide us through, showing us how to access the stats, the numerous functions of the app, etc. Really easy to set up and a great addition to our bookshop website overall. Hopefully if customers find it easier to find the book they are looking for they are more likely to buy it :)

Nov. 9, 2023

Doofinder has been a great addition to our site. We have been using it for a couple of months and it just keeps getting better. Phoebe has been great with helping me to get set up!

Nov. 8, 2023

La personne qui vous presente Doofinder est tout à fait compétente et comprend parfaitement bien que l'informatique ne soit pas votre premier metier. Merci pour votre attention et votre aide

Nov. 2, 2023

Starting my second month with Doofinder and it seems to be creating more interaction with our website. The search function is really beneficial both for our customers and internally with staff. Easier to locate products and find what you need quickly when showing customers. Lindsay was great during the onboarding process. She was very knowledgeable and really helped with the learning curve. I would recommend Doofinder to anyone with an e-commerce website with lots of products.

Nov. 2, 2023

¡Quiero felicitar al increíble equipo de Doofinder, en especial a Sara, por su sobresaliente disponibilidad y compromiso! La experiencia con la aplicación ha sido simplemente fantástica, y su servicio de búsqueda es verdaderamente excepcional. La atención y la asistencia que hemos recibido por parte de Sara y su equipo han sido nada menos que excepcionales. Siempre estuvieron allí para responder a nuestras preguntas, resolver problemas y proporcionar orientación cuando más lo necesitábamos. La aplicación en sí ha mejorado significativamente la experiencia de búsqueda en nuestro sitio web, brindando a nuestros usuarios una forma más eficiente y efectiva de encontrar lo que necesitan. Los resultados han sido notables, y Doofinder ha desempeñado un papel clave en la optimización de nuestra plataforma. En resumen, Doofinder y su dedicado equipo, en especial Sara, merecen un gran reconocimiento por su servicio excepcional y una aplicación increíble. Estamos emocionados de continuar utilizando esta herramienta y esperamos ver más mejoras en el futuro. ¡Gracias por su arduo trabajo y compromiso continuo! Atentamente,

Nov. 1, 2023

Overall this is a very good product and our Doofinder rep Brian was excellent all the way through the ramping process. We look forward to growing our sales by enabling a better, more intelligent search capability for our (multiple) website visitors. I recommend taking the time to explore this product for your website.

Oct. 27, 2023

Acabamos de instalar el buscador Doofinder y nos parece una excelente opción para que nuestros clientes tengan una mejor experiencia en nuestro sitio, con la ayuda y asesoría de Christian podremos obtener el mejor provecho de esta herramienta.

Oct. 26, 2023

This was great add-on to the website that helps streamline the search process for our customers. Frame, our representative, was extremely helpful, taking the time to walk us through all the benefits and uses of the App.

Oct. 26, 2023

This is a nice addition to our website. We did the 30 days trial and was very happy with the result. Searching for a particular rug design was so much easier now. Worked well with my ecommerce search specialist, Phoebe M. She really took the time to study our site and listened to what was important to us and implemented them. I would highly recommend Doofinder and hopefully get sales results.

Oct. 25, 2023

la busqueda para el usuario mejora, le es más fácil encontrar productos que son populares, con lo cual te ayuda a aumentar la venta

Oct. 24, 2023

Oct. 23, 2023

Great app, easy to install and is effectively supporting our business to be better positioned on ecommerce. Great support team from Doofinder, especially Danilo.

Oct. 19, 2023

Encantado con la app, la atención de Juan Pablo Callirgos fue genial y nos acompañó en todo el proceso de suscripción de manera sumamente profesional y aclarando todo tipo de dudas. La app nos ha sido de mucha ayuda al momento de saber qué es lo que nuestros clientes más buscan y nos ha servido para determinar acciones o promociones a lanzar en nuestra ecommerce. Estamos muy contentos.

Oct. 17, 2023

I am giving this app 5 stars primarily because of one particular Doofinder support person. His name is Radu and if you are so lucky to have him as your Doofinder liaison, then you have struck gold! If the rest of the Doofinder staff are as amazing as Radu then this is one very lucky company. Radu practically led me by the hand from start to finish during the Doofinder orientation. We explored every awesome nuance of the app. From basic search parameters to the program's comprehensive analytics tools. Now, given that I am not the most up-to-date, erudite fellow around, Radu has to be given full marks for his patience and understanding while teaching me the ins and outs, but he persevered. I've still got more to learn but daily I'm blown away at the advantages I have now have in terms of being cognizant of who is searching for what and from where. This app has great potential and is certainly a game changer for me!