DOOFINDER ‑ Search & Discovery
Doofinder - Search and Discovery
Rating
4.9
feedback
760
chart
#1,606
All reviews
Dec. 23, 2020
Great app so far we just finished our 30-day trial and signed up for the monthly subscription we will see how it goes in the future.
Dec. 19, 2020
Gracias a Doofinder Incrementaron nuestras ventas y la UX de nuestros clientes. En especial a Carlos, un trato excelente. Muy recomendable y eficaz.
Dec. 18, 2020
This app really helps customers find what they are looking for so much better than the standard shopify search. I can't recommend it enough. The customer service is really friendly and great too :)
Dec. 18, 2020
A very helpful team who talked us through each process. Luis who I was dealing with helped in actual time over the phone helping us set up some time-sensitive searches which worked smoothly. Look forward to taking control of onsite searches and seeing the results.
Dec. 18, 2020
Easy to navigate GUI. Quick efficient friendly knowledgeable staff. Susmit has been a pleasure to work with throughout, he's extremely encouraging & is passionate about the Doofinder service. Thank you!
Dec. 18, 2020
We have been really pleased with the results since adding Doofinder to our store. Christian has been our guide through our free trial and has spoken with us regularly to help us with set up and discussing the best ways to optimise the app in the store. Great service so far.
Dec. 18, 2020
We have started using this app and have noticed a sharp increase in traffic to our site. Luis was so helpful in guiding us through Doofinder - it was all so easy
Dec. 16, 2020
Very intuitive and fast. This gives the competition a run for the money as it does almost everything that the larger search platforms do for a fraction of the cost. A lots of data to sort and learn from. I would definitely recommend this to everyone.
Dec. 16, 2020
Great results so far. We did the trial and ended up taking advantage of it monthly. We are excited to see where it goes.
Dec. 11, 2020
The support team and app is great! I have seen a significant increase in conversion since using DooFinder. The great thing is the customization you can do. I'm not quit sure how I did search before finding DooFinder!
Dec. 10, 2020
Great service, very helpful. Luis Rojas was brilliant, very attentive and helpful throughout the process. Would reccommend to any and all customers, however the only possible drawback that this software has is that the colour of the search box cannot be changed. Thanks Andy
Hi Andy. Great that you find the app useful ! Thank you for your kind review. Actually it is indeed possible to change the colour of the search. We are contacting you directly to help you do it. Best regards, the Doofinder team.
Dec. 3, 2020
Joseph was the most incredible help; super passionate about his job & brilliant at doing non-hard sell, making so much sense. Doofinder has been an amazing asset to our eshop. Huge thanks, brilliant service, fab app
Using app
28 days
Total reviews
2
Average rating
5.0
Dec. 2, 2020
Great search bar. It has really helped increase sales. Susmit has been most helpful in helping our company.
Using app
About 1 month
Total reviews
6
Average rating
5.0
Dec. 1, 2020
Sam was brilliant in helping to set up DooFinder - based on the search results so far we would recommend this app.
Nov. 30, 2020
Five stars. Louis was extremely patient and helpful, and finally persuaded me to go for the app. I was impressed. Brenda Hartill Artist
Nov. 28, 2020
Super easy to install app. Great support from Susmit throughout the trial period. The App really does bring 'Search' to life, showing search results instantly as you type in a well formated display across both desktop and mobile. I have recently subscribed and remain hopeful of continued growth. Happy to recommend Doofinder's "INSTANT SEARCH & AUTOCOMPLETE".
Nov. 27, 2020
The installation of the app was easy enough and Luis from the call centre helped me through it. It is really fast and makes it easier for customers to find items. There are alternatives which are a little cheaper, but they don't offer the functionality and there always seems to be a problem with them in one way or another. Happy with Doofinder
Nov. 26, 2020
5 stars for Rob who kept regularly following up with me through the trial period to answer my questions and resolve issues. And finally he managed to convince me to subscribe. The app works smoothly and I can comment further on seeing improvements in sales figures that can be credited fully to the search functionality they offer. I did see some improvement but will wait for some more time to comment on whether it is all because of the search functionality. Have suggested to Rob that the backend reports/dashboards could be improved to make it simpler and self-explanatory for customers to see value in the investment on the tool and it has been received positively. Overall worth it - Give it a go !! Rob, you rock and due credit goes to the team working with you behind the scenes as well.
Nov. 26, 2020
This is a great piece of software that really brings your search facility into the 21st century! It greatly improves to the customer experience when searching for products on your store with a clean and sophisticated interface. The app also collects lots if helpful data that can be used. The ongoing support is very good as well. I would recommend.
Nov. 24, 2020
Alistair made the process of trialling Doofinder super easy and time efficient and the results were excellent so we have now signed up. Thank you!