Doppelganger

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's ability to merge orders and customer profiles, helping them clean up their customer list and resolve duplicate account issues efficiently. The customer service, particularly from Paul, is highly praised for being responsive, helpful, and invested in ensuring a good user experience. Users also find the app easy to use and effective in searching and merging duplicate customer data. However, on the negative side, some users reported that the app did not work for them, failed to load in the admin panel, and did not effectively merge customers as expected. Additionally, there were complaints about the lack of response from the support team, leading to frustration and disappointment.