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App never worked and would not load in admin. reached out to support and submitted their requested info but never heard anything back. My attempts to follow up with support when I heard nothing were met with crickets. Honestly don't bother.
Does NOT merge the customer. "links" them which does nothing on a search. You still have both customers
Doppelganger does have an actual merge functionality, but it might be a bit difficult to find. It's true we do link accounts together. This stems from the time actual merging was not possible with Shopify. This was added later and the previous functionality of linking the accounts was kept for the merchants that use it. Feel free to reach out and we'll be more than happy to show you how the app works.
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