Doran Back in Stock | Preorder
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The app is easy to use and gives me the simplicity and usefulness I need for my camera store. I also received prompt and kind support when I needed it. Overall using this app has been a positive experience. Thank you Doran team!!
Anything but intuitive. There is a bar on the side of the shop that has not been configured, and it is not possible to figure out where to configure it. The “tutorial” does not show the short videos; instead, only a question mark appears. As a result, you end up clicking around blindly. If the basic settings do not work, you no longer feel like contacting support. The only good thing is that it's probably an inexpensive solution. If you feel like fiddling around with it, go for it.
Hi Hansawax.de I'm Andrew from the Doran team. Thank you for taking the time to share your honest feedback. We’re really sorry to hear that your first experience with the app was frustrating. For the sidebar button, it's very easy to customize or remove it under the menu Back in Stock > Policy & Branding > Form. Or just drop our support team a message, we will help you to remove it. Our solution allows you to customize a lot of things, just spend a little time, you can customize everything we display. If you receive this message and want to reinstall our app, please reinstall and I will help you install and customize anything you want. Best regards, Andrew
Excellent support and very useful app! The team is responsive, professional, and attentive. I’m really happy with their service and highly recommend them!
So far so good, I did have issues with getting it going, but help was at hand and they were able to install it earlier today. Will update once used for a month or two, thanks
Easy to set-up Amazing support
The developers are nice and communicative and the app does everything we need it to. We're only using the back in stock feature but will likely add more.
Great app, very to the point and user friendly. The team is very responsive as well. Loved it!
Bis jetzt eine super App und der Support ist auch sehr freundlich und bemüht, danke :)
App works great for getting sales when items are stocked.
Quite a simple and good app. The dev is kind and responsive. Helps our preorders
Personally I found this a very complicated App. I don't understand why you need to alter your DNS settings to verify an email address for the ability to send customer emails, it all seems a bit fishy to me. Well that's how I figure it. I also told Andrew that my host was sending out error codes for the settings I was being told to use in my DNS CNAME and TXT settings, I was told to "calm down", that is not how you speak to a customer! Well I have calmed down, I never do things on the spur of the moment. This App is way too complicated to use for the simple tasks it has to perform. I will be uninstalling and looking for a better and easier option
Hi Graham I'm Andrew again from the Doran team. First of all, we would like to apologize for the inconvenience. We are trying to make things simpler. Verifying your email is not mandatory, if you do not want to do this, you can absolutely use our default email to send to your customers. Also, DNS updates will take time to update all servers, that's why I told you to calm down. Finally, thank you for sharing, this helps us improve the products and make them simpler. Good luck in your business. Best regards, Andrew
Thank you for your Hard Work Great apps! :)
Great product which delivers on its promise. Love their speedy and responsive support!
Hi Scentoria, Thank you so much for taking the time to leave such a wonderful review of our app! We're thrilled to hear that you found it to be a great product that delivers on its promise and that you appreciate our speedy and responsive support. Your feedback means the world to us and motivates us to continue improving. We are always here to help should you have any further questions or require any assistance. Best regards, Andrew Doan
The customer service and function has been great. They are a small team and take the time to reply to their user base.
Hi Circuit Werks, Thank you so much for taking the time to leave a review for our app! We're absolutely thrilled to hear that you've had a great experience with both the customer service and functionality. Your feedback means a lot to our small team, and it encourages us to continue improving. We're always here to help if you have any further questions or need any assistance. Best regards, Andrew Doan
Hi Frank, Thank you so much for taking the time to leave a 5-star review for our app! We're absolutely thrilled to hear that you're having a positive experience with Doran. Your feedback means the world to us and motivates us to continue improving. We're always here to support you if you have any questions or need assistance with our app. Please don't hesitate to reach out! Best regards, Andrew Doan
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