Doran Back in Stock | Preorder
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Looks like a WONDERFUL App, and would love to use this app to simply display my PreOrder products. I was able to setup 1 Campaign for 2 Products without too much trouble. PROBLEM: My Campaign (PreOrder Button or Badge) never showed on the Product(s) or the Collection pages for those Products at all (app has been activated in theme settings). Using Dawn v15+.
Worked fine for a while and then suddenly I received thousands of emails about just 15 items out of stock. It had a complete paddy and I cannot imagine if it had sent thousands of emails to my customers. Reported the fault to the app developer and Uninstalled for the safety of my site. Developer has since been in touch to apologise and also confirm the issue is fixed. I already moved on to use my free Klaviyo back in stock flow that I hadn't even realised was readily available to me
perfekter Service, super Team,
Hi Mein Shop Store Owner I'm Andrew from the Doran team. Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any questions or issues along the way, please let us know! Much appreciated. Andrew
The customer support is very polite and helpful. The app works great. I recommend this to everyone. Please use it.
Hi LONDA Store Owner, I'm Andrew again from the Doran team. Thank you for spending your time for such wonderful feedback. It really made our day! It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better. Whenever you need help with Doran, feel free to drop us a line via [email protected]. We are always ready to serve! Best regards, Andrew
The app is perfect, all functions are possible that are important to me. Customer service responds immediately and is a great help. Thank you.
Hi Melanie I'm Andrew from the Doran team. We're glad to hear about your wonderful experience with us, and we appreciate your positive feedback. If you have any more questions or need further assistance, please don't hesitate to get in touch. We can't wait for the opportunity to serve you again in the future. Best regards, Andrew
This app perfectly meets my needs for back-in-stock notifications. It’s easy to set up and works seamlessly. I appreciate the prompt support from the team, and it has definitely helped improve customer experience on my website. Highly recommended!
Hi Yash I'm Andrew again from the Doran team. Thank you for your beautiful review. You have just made our day! We will strive to deliver great experiences consistently. As always, if there is anything we can ever help you out with, please do let us know. Wishing you every success. Andrew
Highly recommend this app!! Amazing customer service and the app is really easy to use and customize.
Hi MonPattern Store Owner I'm Andrew from the Doran team. Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need. Please be assured that we are committed to continuously improving our services and meeting your expectations. Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well. Thank you once again for your valuable feedback. Warm Regards, Andrew
Best support team ever! Work like magic.
Hi Ell I'm Andrew again from the Doran team. Thank you so much for giving us a good review. It was very thoughtful of you to share that you are happy with our app. It gives us great encouragement to keep doing what we are doing in giving customers an excellent service experience. If you have any questions or concerns, you can always reach out to us, we are happy to help. All the best! Andrew
So far, I've only used the limited inventory widget but it is awesome!! Everything about Doran is great and works as expected, and in case you face any issues, the support team is quick to respond and is very helpful. Special thanks to Andrew and the team for promptly fixing any issues I come across in any of their apps. I still haven't used most of the features included in Doran's new app but I have no doubt that the quality and support are top notch
Hi ELight I'm Andrew again from the Doran team. We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated! We were very glad to read about your success and satisfaction with Doran <3 I really hope that our app remains to be beneficial to you in the long run as well. If you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you. Best regards, Andrew
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