Euphonia Ebony review for Doran Product Reviews App & QA
March 22, 2025
I am so happy to find such a feature heavy app FOR FREE. And the team (of only 2 people) answer my qs within the same day. Because of how Shopify is set up, we needed some coding, provided by Doran and also are willing to collaborate & help me add to the store, to get the reviews to show up within a list in collection. Very happy with this app. Only wish The app could use my stores email to send the emails without having to do all the SPF MX log in again. Or just a more stream-lined way to do it. I am looking at you, Shopify! - update, I heard the team may be moving to a new moving to a new email systeme soon. So, my tiny complaints may be gone soon.- But, one free app for review, test, image and video; tiered discounts for different type of reviewd, customer qs, review request email, star review, homepage review showcase, automatic curating of product specific FAQ, just mind blown . Hope the team will keep it up. Thanks
Dear Euphonia, I'm Andrew from the Doran team. Thank you so much for your amazing 5-star review! We're thrilled that you're finding our app so feature-rich and helpful. It means a lot to hear that our quick responses and willingness to collaborate have made a positive impact. We appreciate your feedback on the email sending process and are always looking for ways to improve. We will move the another email provider soon. Please check our monthly update emails. Your support motivates our small team to keep enhancing the app. If you have any other questions relating to our app, please don't hesitate to contact us. Best regards, Andrew
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