All reviews

Rating Breakdown

  • 5
    83% (925 ratings)
  • 4
    9% (99 ratings)
  • 3
    3% (31 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (46 ratings)

Reviews with Text

  • 91% (1,013)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 19, 2026

it's not working properly it shows that its disbaled but sill i have to pay 10$ every month and there is no proper way to disable it

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We have reached out to you via email on how to enable and disable the app. We've checked and the app is running properly on your store. If there is anything else we can do to help please let us know, if you wish we can also offer you app credit for the 10$.

1 / 5 Share

Jan. 9, 2026

They keep charging me even after uninstalling it. So horrible! They never responded to my email.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, we're very sorry that initially it took us longer to respond, it was right after the holiday period and we had a lot of support tickets to respond too. The app entered a new billing cycle before you uninstalled it and that’s why you were charged. We offered you a refund for the past 2 months and also app credit for another month to make up for the delay in the response. Thank you for your understanding!

1 / 5 Share

Nov. 1, 2025

I really wanted to use this app, but it keeps giving my customers errors and i've tried contacting support and no one has responded.

Store

saisankoh

Using app

Over 1 year

1 / 5 Share

Oct. 19, 2025

bad

Store

kinko

Using app

3 months

Total reviews

8

Average rating

4.5

1 / 5 Share

Oct. 1, 2025

Using app

11 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2025

Not working properly...

Using app

About 19 hours

Total reviews

4

Average rating

4.0

1 / 5 Share

June 9, 2025

aún que instalar la app la moneda no cambio y no me das acceso de entrar en la configuración para modificar

Using app

About 1 hour

Total reviews

1

Average rating

1.0

1 / 5 Share

May 29, 2025

At the beginning it was showing just 2 currency even if i payed for it. Then I mailed them and they said it was working. Then it started to not work again, I realized that the app was not working since months because someone warned me. I disabled the app and I asked a refund and they said I have no proof for that and they won't make a refund.

Store

PONCE

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

April 30, 2025

If costomer came from the FB adds price is wrong

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 2, 2024

The currency is not getting updated while checking out, missed out so many international orders, also did not update us personally if there's anything you wanted us to update in our Privacy Policy.

Using app

About 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 11, 2024

Store

OxyLux

Using app

10 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 30, 2024

how it is working with shopify?

Store

Sarbeen

Using app

12 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 23, 2024

Worthless service! I installed this app and some things needed to be changed, so I contacted them. They asked me to give permission, which I did. THEY HAVE BEEN IGNORING ME FOR WEEKS AND I HEAR NOTHING AFTER CONTACTING THEM SEVERAL TIMES. BAD APP AND CUSTOMER SERVICE.

Using app

3 months

Total reviews

6

Average rating

3.0

1 / 5 Share

June 19, 2024

Using app

21 days

Total reviews

3

Average rating

3.7

1 / 5 Share

May 31, 2024

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

April 26, 2024

The app does not display our currency in a grammatically correct way. I asked support to update it and referred to a respected source (European Union portal) and the answer was: "I'm sorry but this is simply how we decided to display the Lev symbol ever since we launched the app. Everyone that has our app installed is seeing it without the dot and you can see it displayed the same even on our online demo store: https://doubly-2.myshopify.com. However if you find this situation to be negatively affecting your store, then I have to say that we understand if you decide to uninstall our app and try a different converter." So yeah, basically do not expect any support or professionalism - it is what it is.

Store

NOMU

Using app

3 days

Total reviews

2

Average rating

3.0

1 / 5 Share

March 17, 2024

why your app is complicated!? wher should i add the policy? why is not allowing me to save?

Using app

20 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, I checked your website and it seems that the currency converter is enabled and working on your website. In order for your business to comply with GDPR, when using our app, you need to add (copy/paste) the following terms to your website’s Privacy Policy: "By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency." You can add it to your Privacy Policy by going to your Shopify Admin under Settings -> Policies you have a Privacy Policy section where you can add the text in your Privacy Policy. If you have any other issues feel free to contact us at [email protected] Hope you have a great day! Best wishes, Mike.

1 / 5 Share

March 5, 2024

Ne fonctionne pas malheureusement...

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 25, 2024

je veux suuprimer lapp

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 1, 2024

tried what the directions said, but it was not effective

Using app

29 days

Total reviews

3

Average rating

2.7