All reviews

Rating Breakdown

  • 5
    83% (929 ratings)
  • 4
    9% (102 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (17 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 91% (1,021)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 1, 2025

I really wanted to use this app, but it keeps giving my customers errors and i've tried contacting support and no one has responded.

Store

saisankoh

Using app

Over 1 year

1 / 5 Share

Oct. 19, 2025

bad

Store

kinko

Using app

3 months

Total reviews

8

Average rating

4.5

1 / 5 Share

Oct. 1, 2025

Using app

11 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 5, 2025

Not working properly...

Using app

About 19 hours

Total reviews

3

Average rating

3.7

1 / 5 Share

May 29, 2025

At the beginning it was showing just 2 currency even if i payed for it. Then I mailed them and they said it was working. Then it started to not work again, I realized that the app was not working since months because someone warned me. I disabled the app and I asked a refund and they said I have no proof for that and they won't make a refund.

Store

PONCE

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

April 30, 2025

If costomer came from the FB adds price is wrong

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 2, 2024

The currency is not getting updated while checking out, missed out so many international orders, also did not update us personally if there's anything you wanted us to update in our Privacy Policy.

Using app

About 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 11, 2024

Store

OxyLux

Using app

10 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 30, 2024

how it is working with shopify?

Store

Sarbeen

Using app

12 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 23, 2024

Worthless service! I installed this app and some things needed to be changed, so I contacted them. They asked me to give permission, which I did. THEY HAVE BEEN IGNORING ME FOR WEEKS AND I HEAR NOTHING AFTER CONTACTING THEM SEVERAL TIMES. BAD APP AND CUSTOMER SERVICE.

Using app

3 months

Total reviews

6

Average rating

3.0

1 / 5 Share

June 19, 2024

Using app

21 days

Total reviews

3

Average rating

3.7

1 / 5 Share

May 31, 2024

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

April 26, 2024

The app does not display our currency in a grammatically correct way. I asked support to update it and referred to a respected source (European Union portal) and the answer was: "I'm sorry but this is simply how we decided to display the Lev symbol ever since we launched the app. Everyone that has our app installed is seeing it without the dot and you can see it displayed the same even on our online demo store: https://doubly-2.myshopify.com. However if you find this situation to be negatively affecting your store, then I have to say that we understand if you decide to uninstall our app and try a different converter." So yeah, basically do not expect any support or professionalism - it is what it is.

Store

NOMU

Using app

3 days

Total reviews

2

Average rating

3.0

1 / 5 Share

March 17, 2024

why your app is complicated!? wher should i add the policy? why is not allowing me to save?

Using app

20 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, I checked your website and it seems that the currency converter is enabled and working on your website. In order for your business to comply with GDPR, when using our app, you need to add (copy/paste) the following terms to your website’s Privacy Policy: "By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency." You can add it to your Privacy Policy by going to your Shopify Admin under Settings -> Policies you have a Privacy Policy section where you can add the text in your Privacy Policy. If you have any other issues feel free to contact us at [email protected] Hope you have a great day! Best wishes, Mike.

1 / 5 Share

March 5, 2024

Ne fonctionne pas malheureusement...

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 1, 2024

tried what the directions said, but it was not effective

Using app

29 days

Total reviews

3

Average rating

2.7

1 / 5 Share

Sept. 25, 2023

conversion is not correct :(

Store

Oudemme

Using app

12 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Sept. 19, 2023

Support is on opposite time zones, therefore the support response time is very slow. Their basic design settings are not available in the free plan, you can only change whether you want the selector to display flags or not. The tutorial on how to move around the currency selector doesn't match Shopify liquid code settings, and support claims they do not offer any support regarding this... Don't waste your time with this app!

Using app

4 days

Total reviews

8

Average rating

3.9

1 / 5 Share

Aug. 4, 2022

这个应用 为什么不同国家的客户 不能切换 币种 付款呢 ,麻烦尽快给我们一下回复,我们付费了,为什么 客户再前端 不能自动切换, 客户已经严重反馈这个问题, 我不知道是不是你们平台的问题的 ,希望赶紧给个回复

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

March 4, 2022

i ask over and over help with the site nobody replay to mail request. very disappoint i hope you can help soon i ask over and over help with the site nobody replay to mail request. very disappoint i hope you can help soon

Using app

7 months

Total reviews

1

Average rating

1.0