Downpay: Deposits made simple
Maximize conversion rates with deposits on Shopify
Rating
4.9
feedback
82
chart
#3,683
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
11%
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Less than a month
28%
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Less than a year
54%
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More than a year
0%
Reviews Summary
The reviews for the Downpay Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the ease of integration and customization options that Downpay offers, making it a valuable tool for managing deposits and payments on their online stores. The quick response times and helpfulness of the support team, particularly Diana, were consistently mentioned as a standout feature of the app. Users also appreciated the ability to streamline their order processes, improve customer experience, and increase sales through the use of Downpay. However, there was one negative review that criticized the lack of customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
We recently integrated Downpay as the Buy Now, Pay Later (BNPL) solution for our Pilates World online store, and we couldn't be happier with the results. From the outset, the setup was incredibly straightforward, quick to configure, with a great deal of flexibility that suited our unique store requirements perfectly. A very special thanks to Lidija, who went above and beyond to assist us with some custom scripting tailored to our theme. Her support ensured the entire experience was seamless and visually on point, truly next-level service. The product itself is exceptional, delivering exactly what we needed and more. It's well worth the investment, especially when paired with the level of customer support Downpay provides. If you're looking for a solid BNPL solution that integrates smoothly and offers responsive, hands-on support, Downpay is a no-brainer. Highly recommended.
March 21, 2025
A great app and amazing support to get our small online business running in a way that works for us! Highly recommend!
Feb. 14, 2025
Fastest customer service I've ever received from a software company! The ability to easily integrate a deposit payment option for my made-to-order products without the crazy fees like some other financing apps pays makes this app a no-brainer. Highly recommend!
Jan. 24, 2025
CUSTOMER SERVICE DOESN'T EXISTS!!
Hey there, I’m so sorry 😞 We reached out several times to assist over the week. I’m sorry that it didn’t meet needs. Happy to chat over a scheduled meeting if that helps. Diana
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