Rating

5.0

feedback

79

Reviews

chart

#3,692

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    33%
  • Less than a year
    52%
  • More than a year
    1%

Reviews Summary

Downpay is highly praised by users for its excellent customer support, ease of integration, and flexibility in providing payment solutions. Users appreciate the responsiveness of the Downpay team, especially mentioning team members like Lidija, Diana, and Denis for their exceptional support. The app is described as a game-changer for businesses running pre-orders, high-ticket sales, and custom product orders. It offers features like deposit collection, payment scheduling, and seamless integration with Shopify stores. Users also highlight the app's ability to reduce friction in the sales process and increase order volume during slower sales periods. Overall, Downpay is recommended for its functionality, support, and impact on sales growth.

Highlights

Excellent customer support and responsiveness
Ease of integration and flexibility in payment solutions
Game-changer for pre-orders, high-ticket sales, and custom product orders
Reduces friction in the sales process and boosts order volume
Recommended for functionality, support, and sales growth impact

Rating Breakdown

  • 5
    99% (78 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (77)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

I have issues with placing draft order with partial payment. Diana has helped me to explore other options to accomplish our task. It was a good chat with her and greatly appreciate her help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

We just added Downpay to our store and the experience has been great so far. The Downpay team has been incredibly helpful and responsive, which made the setup easy on our end. Really appreciate the support so far. Looking forward to seeing the results as we roll it out.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

This is an awesome app, I have a very specific use case where I need to be able to take part payments from two payee's, one consumer the other business. When integrated with accounting software, I can take the consumer side first then later send an invoice to business to complete the order payment. This App enables the front end really really well. Can't speak more highly of customer support particularly Lidija. She actually listens and finds solutions. If you are an Australian store, exposed to Support at Home or NDIS funding models, stop looking, this app is for you

Store

Care Food Co

Using app

8 days

5 / 5 Share

Oct. 23, 2025

The app’s support is fast and efficient. Without a doubt, Downpay is an essential app for any store that wants to provide more flexible payment solutions to its customers and increase sales. I totally recommend it!

Using app

About 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

11 months

Total reviews

2

Average rating

5.0

All reviews

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