Rating

5.0

feedback

81

Reviews

chart

#4,082

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    32%
  • Less than a year
    53%
  • More than a year
    2%

Reviews Summary

The reviews for the Downpay Shopify App are overwhelmingly positive, with users praising the app for its ease of use, effectiveness in collecting deposits, and excellent customer support. Many users highlighted the exceptional support they received from the Downpay team, particularly mentioning team members like Diana and Lidija for their responsiveness and willingness to help with customizations. Users also appreciated the app's ability to solve critical pain points in their businesses, such as collecting deposits for pre-orders and high-ticket items. The flexibility of the app in providing payment solutions and its seamless integration with Shopify stores were commonly mentioned positives.

Highlights

Positive customer support experience and responsiveness from the Downpay team
Ease of use and effectiveness in collecting deposits
Flexibility in providing payment solutions and solving critical business pain points
Seamless integration with Shopify stores
Appreciation for the app's ability to customize and tailor to specific business needs

Rating Breakdown

  • 5
    99% (80 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

The team at Downpay is absolutely amazing. They went out of their way to help me resolve several issues I was experiencing, and not just once, but multiple times. Their professionalism truly stands out. They take the time to fully understand your situation and then follow through with real solutions. I couldn’t be more appreciative of their support.

Store

NAVANOS

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Solved a big problem for us. Happy

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Does exactly what it says on the tin. Easy to use

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Great app. Perfect for taking deposits and auto collecting balance at a defined date in the future. Diana and her team offer great support as well. Loving it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I have issues with placing draft order with partial payment. Diana has helped me to explore other options to accomplish our task. It was a good chat with her and greatly appreciate her help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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