Downpay: Partial Pay & Deposit
Sell preorders with deposits and partial payments on Shopify
Rating
5.0
feedback
78
chart
#3,897
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
12%
-
Less than a month
32%
-
Less than a year
53%
-
More than a year
1%
Reviews Summary
The Downpay app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its ability to facilitate partial payments, especially for pre-orders and high-ticket items. The customer support team, particularly individuals like Lidija and Diana, is highlighted for being responsive, helpful, and dedicated to finding solutions for users' specific needs. The app is commended for its ease of integration, flexibility in payment options, and seamless operation within Shopify stores. Users appreciate the app's impact on boosting sales, reducing friction in the purchasing process, and providing a solution for taking deposits and managing payments effectively. Overall, Downpay is highly recommended for businesses looking to offer flexible payment solutions and streamline their order processing.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
We just added Downpay to our store and the experience has been great so far. The Downpay team has been incredibly helpful and responsive, which made the setup easy on our end. Really appreciate the support so far. Looking forward to seeing the results as we roll it out.
Nov. 4, 2025
This is an awesome app, I have a very specific use case where I need to be able to take part payments from two payee's, one consumer the other business. When integrated with accounting software, I can take the consumer side first then later send an invoice to business to complete the order payment. This App enables the front end really really well. Can't speak more highly of customer support particularly Lidija. She actually listens and finds solutions. If you are an Australian store, exposed to Support at Home or NDIS funding models, stop looking, this app is for you
Store
Care Food Co
Using app
8 days
Oct. 23, 2025
The app’s support is fast and efficient. Without a doubt, Downpay is an essential app for any store that wants to provide more flexible payment solutions to its customers and increase sales. I totally recommend it!
Aug. 27, 2025
July 9, 2025
We've been using Downpay on our Shopify store to collect deposits during our pre-sale period, and it's been a game-changer. About 90% of our pre-sale customers opted to use the deposit feature, which significantly boosted order volume during what’s usually a slower sales period. The app is super easy to integrate and works exactly as promised. What really stands out is the support – Diana has been incredibly responsive and great to work with throughout. It’s also a huge plus knowing the team behind it are former Shopify folks and proudly based in Canada. Highly recommend if you're running pre-orders or looking to reduce friction for higher-ticket sales!
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