Downpay: Deposits made simple
Maximize conversion rates with deposits on Shopify
Rating
5.0
feedback
69
chart
#3,318
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
10%
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Less than a month
25%
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Less than a year
55%
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More than a year
1%
Reviews Summary
The reviews for the Downpay Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by Diana and the team. Users appreciate the ease of setup, seamless functionality, and the ability to customize payment options to suit their specific business needs. The app has been described as a game-changer for businesses, increasing sales and customer satisfaction. Reviewers also commend the responsiveness of the support team, quick resolution of issues, and the app's intuitive interface. However, there was one review that mentioned a limitation in the app's functionality regarding cart-level pre-order options, which did not meet the user's specific needs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
Excellent app. Works well with our 20% down, 80% later needs. Amazing, helpful and responsive team. For an app that affects money and order taking, you want to feel comfortable with quick support, and the DownPay team delivers!
Sept. 30, 2024
Works well, documentation is very good, and customer support is even better! Despite warning me it could be up to 2 days to hear back, I got an answer within 15 minutes and Ian walked me everything thing I had questions about and even did some adjustments based on our specific needs. Couldn't recommend more!
Sept. 25, 2024
Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS. The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs. Would highly recommend
Sept. 12, 2024
Downpay has been a game-changer for our business. Our customers now have the option to place an order and see their custom artwork before they pay! As a result, our sales have gone up significantly and our customers appreciate the flexibility to pay only once they approve their custom order. Denis & Diana have also both been incredibly helpful with implementing Downpay on our store. Being able to talk directly with the founders has been great, and they even helped with a few customizations to ensure everything went smoothly. Highly recommend Downpay for any type of business - your customers will thank you!
Thank you so much! Your store has been a blast to work on and we're so thrilled to have improves you sales!
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