Downpay: Deposits made simple
Maximize conversion rates with deposits on Shopify
Rating
5.0
feedback
74
chart
#3,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
8%
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Less than a month
22%
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Less than a year
62%
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More than a year
1%
Reviews Summary
Downpay is highly praised for its functionality in allowing customers to pay deposits and final payments, especially for preorder items. Users appreciate the customization options and the support provided by the team, particularly mentioning Diana's exceptional assistance. The app has been described as a game-changer for businesses, increasing sales and customer engagement. However, some users have faced challenges with the calculation of deposit percentages and the lack of cart-level options for pre-orders. Overall, Downpay is recommended for its ease of use, effectiveness, and outstanding customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 5, 2024
I’m delighted to share my positive experience with Downpay! We’ve been using it in our store for our preorder items, allowing customers to pay half upfront and the rest in 30 days. I just had a wonderful meeting with Diana, and I truly appreciate the time she dedicated to helping us customize Downpay to fit our needs. She also assisted in setting up workflows that automate our processes and bring our vision to life. This has saved us a significant amount of time, and I’m excited to continue working with Downpay in the future!
Nov. 28, 2024
Amazing app. I have such a custom, high end product that I desperately needed something like this for many years. When Downpay became an option, I couldn't believe it. I've used it for the better part of a year now and it has done great - lifting our online conversion rate and making it less of a gap to get the customer engaged with the purchase. The app is great but the service is even better. Diana is very on the ball with tweaks and adjustments, helping me tailor the app to our store's needs. I can't say enough great things, this is one of the best apps I've ever had. Thank you
Thank you so so much for this amazing review. It made our team's day. We're always so happy to hear about improved conversion since that's our main goal!
Nov. 27, 2024
Does what it says and provides payment options otherwise not available. Very responsive support.
Nov. 25, 2024
Down pay App achieved exactly what we needed it to, which was a deposit on future inventory (we kept selling out). By using Downpay we were able to mitigate inventory risks and increase PO's after gauging demand. UI is buttoned up. After the customer initiates the deposit, their system makes it simple to charge the remaining amount from the 'Customers' tab. Support team was awesome to work with. Overall great experience, surprised more people aren't using it.
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