Rating

5.0

feedback

81

Reviews

chart

#4,027

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    32%
  • Less than a year
    53%
  • More than a year
    2%

Reviews Summary

The reviews for the Downpay app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team, particularly mentioning Diana and Lidija. Users appreciate the ease of setting up the app, its seamless integration with Shopify stores, and the flexibility it offers for taking partial payments and managing pre-orders. The app has been described as a game-changer for businesses looking to offer more flexible payment solutions to customers, increase sales, and streamline processes. The support team's responsiveness, willingness to assist with customizations, and overall helpfulness have been highlighted as key strengths of the app.

Highlights

Positive customer support experience
Ease of setup and integration with Shopify
Flexibility for taking partial payments and managing pre-orders
Game-changer for businesses
Responsive and helpful support team

Rating Breakdown

  • 5
    99% (80 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

The team at Downpay is absolutely amazing. They went out of their way to help me resolve several issues I was experiencing, and not just once, but multiple times. Their professionalism truly stands out. They take the time to fully understand your situation and then follow through with real solutions. I couldn’t be more appreciative of their support.

Store

NAVANOS

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Solved a big problem for us. Happy

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Does exactly what it says on the tin. Easy to use

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Great app. Perfect for taking deposits and auto collecting balance at a defined date in the future. Diana and her team offer great support as well. Loving it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I have issues with placing draft order with partial payment. Diana has helped me to explore other options to accomplish our task. It was a good chat with her and greatly appreciate her help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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