Rating

5.0

feedback

81

Reviews

chart

#4,167

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    32%
  • Less than a year
    53%
  • More than a year
    2%

Reviews Summary

The reviews for the Downpay app are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers appreciate the app's functionality in allowing them to collect deposits, automate balance collections, and offer flexible payment solutions to their own customers. The ease of use, seamless integration with Shopify stores, and the responsiveness of the support team, particularly individuals like Diana and Lidija, are highlighted as key strengths of the app. Users also mention that Downpay has helped them increase sales, manage pre-orders effectively, and streamline their payment processes. Overall, the app is highly recommended for businesses looking to enhance their payment options and customer experience.

Highlights

Exceptional customer support
Flexible payment solutions
Ease of use and integration with Shopify
Increased sales and streamlined payment processes
Effective management of pre-orders

Rating Breakdown

  • 5
    99% (80 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

The team at Downpay is absolutely amazing. They went out of their way to help me resolve several issues I was experiencing, and not just once, but multiple times. Their professionalism truly stands out. They take the time to fully understand your situation and then follow through with real solutions. I couldn’t be more appreciative of their support.

Store

NAVANOS

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Solved a big problem for us. Happy

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Does exactly what it says on the tin. Easy to use

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Great app. Perfect for taking deposits and auto collecting balance at a defined date in the future. Diana and her team offer great support as well. Loving it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I have issues with placing draft order with partial payment. Diana has helped me to explore other options to accomplish our task. It was a good chat with her and greatly appreciate her help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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