DP: Deposit & Split Payment
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ease of use, reliable performance, and especially the quality of customer support. Many reviewers say the app works as expected, is simple to configure, and fits well with their store needs. A major highlight is the support team, frequently named as patient, responsive, proactive, and willing to go beyond standard help by walking merchants through setup, troubleshooting issues, checking backend settings, and even making custom adjustments to meet specific business requirements. Several reviewers also note that the team understands payments well and provides practical guidance that helps the app work smoothly for their store. The main negative point is not about the app’s functionality itself, but rather that a few reviewers mention it may be relatively new or initially lacking some advanced features. Even so, those same reviewers often say the team quickly developed solutions or improvements when needed. Overall, the feedback suggests the app is dependable and effective, but what truly sets it apart is the unusually hands-on, fast, and personalized support experience. There are no strong recurring complaints about bugs or poor performance; instead, the reviews emphasize satisfaction, trust, and appreciation for the support-driven experience.
Review RSS feed
Fantastic support team and app! Still yet to take deposits but I am sure it will work amazingly.
Outstanding support and genuinely exceptional service We've been building a Shopify website with some fairly complex ordering requirements, and the support we've received from the Depositly team, and Nula in particular, has been nothing short of outstanding. Not only did they work directly with another app, Pickeasy, to resolve an integration issue and ensure our selected delivery and collection dates carried through correctly, they also helped us close a potentially costly loophole involving gift vouchers and deposit payments. What really sets Depositly apart is their willingness to go well beyond standard support. They've taken the time to understand exactly how our business needs to operate and have developed bespoke solutions to make it happen. It's rare to find this level of commitment, technical expertise and genuine care for a customer's business. We couldn't recommend them more highly. Five stars thoroughly deserved!
Offered an upgraded plan for free, good customer service.
Hello! Thank you for sharing your feedback earlier about our pricing not meeting your expectations. We take merchants' reviews seriously. Thank you again for sharing your honest feedback about our pricing plan. Best regards, Depositly Team
AMAZING FEATURE AND EXCEPTIONAL CUSTOMER SERVICE. SOON AS I INSTALLED THEY WALKED ME THROUGH SETTING UP THE FUNCTION I NEEDED. A++++
The app, features, UI, everything is great and working as expected. I like the support. Nula or John is always online, answering my questions in great detail, sending me steps, checking my store and payment setup from the backend, and guiding me based on my current progress. They also give suggestions on what would work the best for my store 100/5!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.