WSA DPD Integration for Shopify
Developer
View on App Store

Rating

4.7

feedback

72

Reviews

chart

#184

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    50%
  • More than a year
    32%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app for its seamless integration with DPD, time-saving features, and excellent customer support provided by Bogdan. Users appreciate the efficiency of the app in managing orders and printing labels, as well as the quick responses from the support team. However, there are also negative reviews mentioning issues with communication between the app and DPD, lack of certain features like pick-up points before payment, and difficulties in setting up the integration. Some users experienced delays in support responses and encountered problems with printing labels.

Highlights

Seamless integration with DPD and time-saving features
Excellent customer support from Bogdan
Efficiency in managing orders and printing labels
Issues with communication with DPD and lack of certain features
Delays in support responses and difficulties in setting up the integration

Rating Breakdown

  • 5
    93% (67 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

Everything is fine.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Best support and great I I can only recommend!

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Oct. 15, 2024

DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.

Using app

Over 1 year

Total reviews

16

Average rating

4.9

Developer Reply

Thank you for your review!

1 / 5 Share

Sept. 22, 2024

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology. We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

Store

DoRámu

Using app

4 months

Total reviews

6

Average rating

3.5

Developer Reply

Hi there, The app still works just fine for many other customers. As we mentioned before, your DPD account has an issue which needs to be solved by DPD. If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD. Kind regards

5 / 5 Share

Aug. 22, 2024

Important update! The app support contacted me. They helped me understand how the program works and made the necessary settings. Now everything works great! Many thanks to the guys for their work, I am changing the rating of their app to 5. Keep it up! =========== My company is forced to use this application until we find a more convenient one, even if it means changing the service provider. It is essential for our company to deliver our products to customers ONLY through parcel terminals. Unfortunately, the program does not provide such an option and by default the goods are transferred to the customer by courier, which makes delivery approximately TWICE as expensive. We contacted support, but, unfortunately, they refused to help us :( Now we are looking for another service provider and another application.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello, Our integration supports delivery to parcel terminals. You can find details in the app's help page, in the "Delivery to pickup points" section. Please send an email to [email protected] so we can provide more details.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more