All reviews

Rating Breakdown

  • 5
    65% (11 ratings)
  • 4
    18% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2024

This app allows me to create Draft Orders that I can pull up into Shopify's POS. This allows me to take pre-orders for trade shows using the Draft Orders and then pull up the order when customers come to pick up and pay. One functionality that I needed was to adjust the quantities of the items in the Draft Order because I'm selling multiples. I reached out to the team and they were able to modify the app so that now it does exactly what I need. Appreciate the customer support and responsiveness of the app developers!

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 10, 2023

Buongiorno, l'APP è fantastica. L'unica pecca è che quando riprendi in cassa la bozza di un ordine con esempio 2 Articoli a 10.- con 1.- di sconto per ogni articolo e dunque il totale è di 18.-. in cassa invece ti calcola solamente una volta 1.- di sconto dunque sul totale = 19.-. Questo diventa un problema perché la gestione nelle bozza lega lo sconto per ogni articolo. Mentre nel Pos lo sconto diventa sul totale e può creare brutti errori. Good morning, the APP is fantastic. The only flaw is that when you take back the draft of an order at the checkout with for example 2 items at 10.- with 1.- discount for each item and therefore the total is 18.-. at the checkout instead it only calculates a 1.- discount once, therefore on the total = 19.-. This becomes a problem because draft management ties the discount to each item. While at the POS the discount becomes on the total and can create bad errors.

Using app

4 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 29, 2022

App converts all items from the draft as custom sales when retrieved on the POS. Months of inventory mistakes to fix because of that issue...

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up :)

1 / 5 Share

Aug. 3, 2022

Not helpful. Draft orders do not convert correctly to POS. It converts as a custom sale. No Sku. No item varriant. If you give discount. It converts to orginal price.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

UPDATE: Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up :) This way the appropriate product, SKU, Variant, Discount, etc gets applied directly and is reflected properly in inventory, analytics, and reports!

1 / 5 Share

June 24, 2022

Useless. This app does not carry SKU or cost over to orders once item(s) are sold and fulfilled. I'm not sure how anyone would find this app useful.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up. This way the appropriate product, SKU, Variant, Discount, etc gets applied directly and is reflected properly in inventory, analytics, and reports!

4 / 5 Share

Feb. 7, 2022

Overall really good app, but trouble with customer service and taking for every to respond. App says error in fetching subscription, so we can not get to our all ready created draft orders. Still cant get any help hours after sending email to support.

Using app

6 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 19, 2021

Installed the app, but it wasn't working, I've contacted the developer and got it resolved within a few emails. Thanks!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, I'm so sorry in the delay of response. I was out of town and just got back. I've replied to your email and am ready to help you get the app running well for you. If you can email me back at [email protected], I'd love that :)

5 / 5 Share

March 25, 2021

Solid App, Solid team behind the app, fully recommend it. We switched to Shopify POS last year, we do about 100 Watch repairs a week and found this app based on the recommendation from someone at Shopify, it did about 75% of what we needed. I emailed there support with the small changes that would have made this app perfect for how we do repairs, they implemented the small changes like a search bar, were excellent in communication and even though it was a few months (During Covid) as soon as they implemented the updates they emailed me to tell me what they did.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2021

This app makes it super-easy to create draft orders! They're also very communicative which was a big help to me as I was getting setup. Would highly recommend!

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Our retail store takes custom orders. We create a draft order with the customer. Up until now there was no way to pull up the draft order in our POS to accept payment when the order was picked up. We had one small glitch getting started but customer support was prompt and had us up and running in no time. Great App!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2020

My jewelry business is mostly around selling jewelry but it also involves repairing jewelry. On POS I could only checkout customers who were buying products, and I had to make a separate quick sale to checkout customers who want repairs. This app is great because now I can add the repairs and the details of the repair in a draft order with my products, add it to the POS cart and checkout the customer one time. Super handy ❤️❤️

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 8, 2020

Solid application. It's good for taking draft orders and adding it to your cart in the POS app. For some reason this is not a built in feature in POS, so this app is handy for doing that. Also nice that it lets me create new draft orders and add custom line items.

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 6, 2020

Fast and easy setup. Once you install the app you have access to creating draft orders and adding them to the cart. Can even send the draft order invoice link to the customer by email. The custom services thing is smart it's nice to add any custom line items with products from the store and add it to the cart. Super smooth

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

easy to use and helpful for my operations... I don't need to give my staff access to Shopify admin anymore to create draft orders and check out customers... price is worth it since it reduces a lot of my headaches

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2020

I use POS primarily for pop up events and the major problem I had was creating custom draft orders and then being able to charge a customer with it. This app is does a good job of letting me create custom orders right within POS and charge the customer on the spot. Great for when I also have to attach a service to an order. Customer service is excellent - they reply extremely quickly and are able to hop on a call as well.

Store

SAMARA

Using app

About 24 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2020

This app helps me a lot with my baking business. With my business we normally sell baking supplies, but we also sell cake and dessert services. The problem I had before was that I didn't want to create a product in my collection for each service I do because all the services can vary in time, cost of materials, etc. So this Custom Draft Orders app is great because now I can create a custom draft order right from the POS and add in any one of my products or create a custom service off the bat. Then I just add it to cart to checkout a customer which makes it super easy.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2020

Love this app. Not sure why Shopify doesn't have this built in to POS. But this app is great for creating and bringing in draft orders into the POS cart, checking out customers and allowing me to create new custom orders and services as needed. My store sells services in addition to products, and there's no other app out there that lets me add custom services with existing products from my store to my POS cart. I also like this app because it lets me actually create draft orders right within POS. Other draft order for POS apps are good but they only let you bring in existing draft orders that are created from Admin. I can also edit draft orders which is nice. The other thing I like is that I can attach more custom statuses to my draft order, so it acts like a work order in a way. Customer service is really responsive and great.

Using app

--

Total reviews

1

Average rating

5.0