DrDownload Digital Downloads

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of use and functionality of the app for digital downloads. The customer support is highlighted as a strong point, with quick responses and helpful solutions provided. Users also mention the affordability of the app and the ability to customize emails to customers. However, there are recurring issues with server downtime, slow performance, and lack of responsiveness from the app developer. Some users have faced challenges with the app not opening, downloads not being sent out, and difficulties in contacting support for assistance. Overall, while the app offers useful features and good customer service, there are areas that need improvement in terms of reliability and technical support.