Drip: Email Marketing & Popups
Drip® | Shopify Email Marketing App Built for Growing Stores
Rating
4.6
feedback
81
chart
#1,217
All reviews
Rating Breakdown
Review RSS Feed
July 21, 2020
Drip is the best email marketing software we have ever used, its the perfect cross between MailChimp (the visuals and ease of use) and Hubspot (the CRM and advanced capacities). Visually it's a treat to work with and the team is constantly coming out with updates and improvements, never stagnant. Highly reccommend.
July 6, 2020
The app works great. The best app I have used so far. 4 stars because they can improve on notifications to the account holders when there is an issue. I am told the team is working on it. Hopefully, they will get this resolved soon. Highly recommend using this app.
The Elegant Bar - I'm sorry you did not receive our notifications, and we understand this situation is frustrating. We are reaching out to your updated address to review the suggestions we provided for improving your deliverability and avoiding deliverability issues.
June 16, 2020
zero on-boarding after the sale, so if you are good with figuring it out on your own go for it. I hear really good things so I'll keep pushing forward. It's been very frustrating.
Wine Cellar HQ - thanks for the candor. We really want to help you get set-up and experience the value of Drip. We recently updated our on boarding guides, but you may not have received those. That's on us - we are fixing that, and in the meantime we can provide some additional personal onboarding assistance. Please see your email and find a time for onboarding support that works for you.
April 10, 2020
This is the most impressive email marketing tool I have used....and I have used them all. The segmentation powers are wonderful, the email builder is elegant and easy and most important, it is powerful. The tool syncs really well with Shopify and gives some great insight to customers. Now, that being said...one HUGE thing is missing. Customer Tags do not sync. That is a shame and would be one needed improvement. Putting that aside, Drip is where it is at.
Using app
About 2 years
Total reviews
3
Average rating
3.7
March 19, 2020
I moved from omnisend to Drip. The extra segmentation features really help deliver that perfect customer experience, making each email seem like it was personally written. Worth the extra money!
March 9, 2020
Drip is the best-automated email system four for Shopify Plus or Big commerce. It is an excellent email system I would recommend trying.
Feb. 25, 2020
False revenue. Many workflow glitches. Overcharged invoices & no reply from billing. Not recommended
Feb. 19, 2020
Solid ESP and an evergrowing platform that is intuitive enough for less savvy digital users and experienced email marketers alike. Segmentation is a breeze.
Nov. 29, 2019
Extremely difficult to get started instantly compared to other email service providers. It keeps directing us to this page right from the first step. https://www.getdrip.com/response
Thank you for your feedback, and we apologize for the roadblock you encountered while setting up your Drip account. We're glad you were able to connect with our Support team and get your account setup.
Nov. 21, 2019
I've been using Drip for over 4 months now, and I'm in love. I was able to get valuable automated flows running in a few days that have consistently driven sales for me, as well as giving me easy and quick ways to send out broadcast messages to my customers - using fantastic filtering/targeting criteria. And when I've needed support, the Drip team is always ready in the Live Chat - and they're super nice to talk to while quickly helping me solve problems or challenges. Can't recommend this app enough - More than worth it!
Wow, Ross Street Roasting Co., the feeling is mutual. We love it when our customers get the most out of using every feature in Drip and have great experiences with our Support team! Thank you for your review.
Nov. 5, 2019
Drip has been good to us. Very clean and effective email management. Absolutely amazing customer support that's always there for you. Thank you!
Thank you, Ippodo Tea, for the review. We love providing melt-your-face customer service via chat or email!
Oct. 22, 2019
We’ve been using Drip for a while now, and it’s been great to watch their evolution from just email to an ecommerce CRM. They’ve helped us way beyond sending emails. Drip collects all sorts of data, then helps us get to know our customers and what they want so we can bring them an experience like they’d get at our brick-and-mortar stores. Love Drip, love working with their team, and can’t wait to see what they do next.
Thank you, Spice House, for such a thoughtful review. We enjoy providing our customers with the resources to make personalized and engaging interactions with their customers, so they never lose that special in-person touch you all can offer in-store.
Oct. 22, 2019
When we switched to Drip we were able to track conversions as they related to our automated email sequences much better! We we also able to track the lifetime value of our customers well! It's easy to use, has the features we need, and really does a better job than any other ECRM we've used so far.
Yay, OutdoorVitals, we're happy to hear we can provide the features you're looking for in an ECRM! Thanks for your review.
Oct. 22, 2019
Great service, the success management is superb! The team work with you on strategy and really make an impact, Would highly recommend Drip!
Thank you, HOS Home, for your review! Our Customer Success team is excellent at helping make folks successful with their use of Drip. So much so that we decided to create a webinar series featuring their great advice! Check it out here. https://www.drip.com/learn/webinars
Oct. 21, 2019
I LOVE how Drip integrates with my store. It pulls in customer information and allows me to segment and target customers based upon purchase history. I've used a couple of other email service providers and none come close to the functionality that Drip provides.
We do love making it easy for you and your team to view customer data points for faster segmentation and seamless personalization!
June 17, 2021
I switched from Mailchimp to Drip a few months a go and I'm really impressed with the features that Drip has. You can create amazing workflows using pretty complex logic, and its pretty easy to use too. The guys at Drip have been really helpful getting things set up and moving, James especially.
We're glad to hear that our team was able to provide a smooth transition onto Drip! Thank you for your review, The Soapery!
Oct. 18, 2019
It's already a winning app in and of itself. Add the fact that their support team is SPOT ON, and you've got a complete beast! These guys really care about your success and setting up your account, using it properly, and creating an amazing revenue channel for your store. They even follow up with you if they see you aren't doing something right within your Drip account. Bottom line...Full Send on Drip. Christian- Got Drip
Hey Christian, Thanks for the review! Our Support team believes in providing that melt-your-face service to all of our customers via chat or email support. We've also got great resources, like MyDrip to help you get started and grow your use of the platform. Check it out! https://my.drip.com/
Oct. 18, 2019
Shopify and Drip are two essential tools that allow us to do what we do. By integrating them together, we can serve our customers better and faster. Nobody likes getting marketing messages that make no sense and with these integrations we can know that everything is always up to date and we're communicating effectively with our customers. The integration 'just works', there's really not a lot you need to do other than plug it in and get going. Drip and Shopify are well paired together.
Thank you, Mountain Goat Software, for your review! Drip and Shopify do go together like peanut butter and jelly but without the sticky mess.
Oct. 18, 2019
We've used a handful of email marketing tools out there and can definitively say that Drip is our favorite!
Thank you, CB&B! We think you're the cat's pajamas too.
Oct. 17, 2019
Drip is the best at email automation. Unlimited segmentation possibilities, and a lot of prebuild workflows/automations. I can definitely recommend Drip.
We do have an excellent repository of prebuilt Workflows! We also have a great webinar series called Designing Workflows that will go over key marketing concepts and how our workflows can support them. Check it out! https://www.drip.com/learn/webinars/designing-workflows