Dropast ‑ Taobao 1688 Dropship
Dropshipping from Taobao, Tmall and 1688.
Rating
4.4
feedback
10
chart
#15,946
All reviews
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Nov. 5, 2025
No way to actually search for items on any of the site as you need an account to even view. There is no search in the app. Effectivly making this app worthless for $49 a month.
Dear Customer, We were quite sad to read your one-star review after just a few minutes of using our app for your store ab326e.myshopify.com (https://kawaiistop.com). What you wrote is correct — Dropast is a dropshipping platform that connects Shopify stores with Taobao, Tmall, and 1688, so it’s necessary to have a Taobao account to browse these marketplaces, select your preferred sellers and shops, and then import and sync products between your Shopify store and the marketplaces through Dropast. Since these marketplaces contain an enormous number of products, it’s not possible to make them directly searchable within our app. While we could technically filter some of them, we feel that doing so would limit our users’ flexibility and freedom to choose. We genuinely hope your dropshipping business goes well, and we’d really appreciate it if you’d consider reconsidering the one-star review, as it wasn’t related to any lack of support or service from our side. Best regards,
July 18, 2024
The app is not working properly. I am unable to log in, and it is really slow. Every time I need to use it, I have to uninstall and reinstall it. It's a nightmare to use, and you have to pay for it. If it worked well, I wouldn't mind paying, even though it is an expensive app. But paying for something that I can't use properly and is so slow is a big NO.
Hello, We couldn't find any support request from you in our system. We genuinely want to help you find a solution. Could you please email us at [email protected]? I will personally handle your request immediately and hope you’ll consider updating your review. Our goal is to have happy users, not to earn from unhappy ones. **Update as of July 22, 2024:** We tried reaching out by emailing your Shopify account and via your website's ticketing service but haven't received a reply. We hope you get back to us so we can address this one-star review, which is the only one we have. **Update as of July 25, 2024:** We have been trying to reach you daily through all available channels without any response. **Update as of August 10, 2024:** Despite our daily efforts to contact the merchant, we have not received any reply. It seems that the merchant is refusing support, leading us to believe that this negative review may be linked to fraudulent activity.