Rating

4.4

feedback

21

Reviews

chart

#1,929

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app, DropDash, are quite polarized with a mix of positive and negative feedback. On the positive side, users appreciate the fast delivery, good customer service, low product prices, high product quality, quick shipping, and responsive customer support provided by DropDash. Users also highlight the ease of navigation on the website, detailed product descriptions, secure packaging, and professional service. Additionally, many users commend the platform for simplifying the dropshipping process and providing a comprehensive solution for sourcing products and managing orders. However, on the negative side, some users express dissatisfaction with the high RTO (Return to Origin) rate, inventory issues, and delays in order processing, leading to financial losses and frustration. There are also concerns raised about fake positive reviews and instances of poor communication from the customer service team.

Highlights

Positive feedback on fast delivery, good customer service, low prices, high product quality
Negative feedback on high RTO rate, inventory issues, delays in order processing
Ease of navigation on the website, detailed product descriptions, secure packaging
Simplification of dropshipping process, comprehensive solution for managing orders
Concerns about fake positive reviews, poor communication from customer service

Rating Breakdown

  • 5
    81% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

great app best for dropshipping and it has great customer support the dedicated account manager Akansha is very good must try

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2024

I had a terrible experience with this dropshipping company. Out of 30 orders, only 4 were delivered. Customer service told me this is normal for them. Most of their positive reviews are fake. After spending on Google Ads, I incurred heavy losses due to their high RTO rate. Avoid these fraudsters at all costs. Hope i can give you 0 stars.

Using app

About 1 month

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 29, 2024

Nice app fast delivery and good customer service better for indian dropshipping

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Nice app, bettter prices

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

"I recently purchased from [DROPDASH and had an amazing experience! The website was easy to navigate, and the product descriptions were detailed and accurate. I received my order quickly, and the packaging was secure and professional. The product itself exceeded my expectations - the quality was top-notch, and it looked exactly as shown on the website. Customer service was also very responsive and helpful when I had a question about my order. Overall, I'm thoroughly impressed with [DROPDASH] and would highly recommend them to anyone looking for any product . Great job, and I'll definitely be back! My store rises up while affiliated with dropdash platform

Using app

14 days

Total reviews

1

Average rating

5.0

All reviews

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