Dropdash
The reviews for Dropdash are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the user-friendly interface of the platform, efficient order tracking, and real-time updates. The customer support, particularly the Key Account Management (KAM) department, is highly praised for being supportive and responsive. Users also find the service quality and delivery process to be good, making managing deliveries smooth and hassle-free. However, on the negative side, some users have faced issues with orders not syncing, difficulty in understanding and troubleshooting the app, and payment-related concerns. There are also complaints about the platform's handling of orders, with some users feeling that their payments are held until all orders are delivered, causing confusion and frustration.
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Have been associated with them for 9 months now. They are a team of young, energetic and persistent folks. Yes, there are issues sometimes, like in any other operations heavy business. However, what makes them stand apart is that inspite of challeneges, they keep the communication open and ongoing to find a resolution. A solution oriented approach that doesnt hide behind excuses is what gets them my vote. Special mention to our KAM Sakshi for putting up with our 24x7 demands and thriving for excellence in delivery.
It was really awesome working with Dropdash...Keep up the good work
Thank you for review. Team Dropdash
no orders syncing. no manual order adding coz well, NOT SYNCING. Very hard to understand and troubleshoot. Bad online video walkthrough support
log in nahi ho raha hai
Dear Sir, We request to reach out to us at [email protected] Thanks Team Dropdash
They are bunch of fraud , incompetent and unexperienced kids who are running the dropdash platform. Dont trust them. be careful while dealing with Rajat, akanksha and Gopal they will blame you for their mistakes and frauds. They have marked my delivered product in RTO as they manage all the delivery related process. When I called the Customer which they have marked RTO,customer confirmed me that they have already received the order. Their product details showed on their platform that will deliver 4 number of units to the customer but instead they sent only 1 unit. The customer refused to take the delivery which increased my RTO ratio due to their incompetency. they didnt took any responsibilty and transferred all the losses to my account. it is my humble request to new and exiting dropshippers dont trust them. they are frauds hiding behind their computer screens and misusing the technology to earn their profit.
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