DropHippo ‑ Worldwide
DropHippo - Product sourcing and Order Fulfillment Partner
Rating
4.8
feedback
34
chart
#3,441
All reviews
Rating Breakdown
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Sept. 2, 2024
DropHippo is a supplier I trust. I had some issues with deliveries before, but they always resolve them quickly. This is very important for me because I want my customers to be happy. The team is very helpful. They also helped me set up shipping to a US 3PL. This has been a big help because it makes local fulfillment much faster and easier. Their prices are good, and this helps me to keep my costs low while growing my store.
Sept. 1, 2024
I switched back to DropHippo after let down by another supplier. Honestly, their pricing isn't much different. But, the ease of scaling with them is a way lot easier. My new store is already doing better than my last one, and I’m confident it’s because of the support and consistency from DropHippo.
Hi Kitchen Bliss, It's fantastic to hear that DropHippo is serving you well. We're committed to providing the best service possible, so don't hesitate to reach out with any needs or suggestions. Thanks for choosing us as your partner! Warm Regards, DropHippo Support Team
Sept. 1, 2024
I’ve used DropHippo in my previous stores in 2021, and I’m back with my new store because they’ve always delivered results. Their prices are competitive, and the quality is consistent. I’m seeing my numbers grow every month, and I couldn’t be happier!
Hi Merry & Cherry Decor, We're so glad to hear that DropHippo has helped you over these years. We're always here to help you succeed in your success, so feel free to reach out with any questions or feedback. Thanks for choosing DropHippo as your partner in dropshipping! Best Regards, DropHippo Support Team
Aug. 31, 2024
Just started with DropHippo, and I’m impressed! The team has been super helpful in getting quotes and offering advice on product features and ad videos. Their pricing is also really competitive, which is a huge plus. Excited to see where this takes my new store!
Hi Kitchen Bliss, We're so happy to hear that DropHippo is helping you succeed. We're always here to support you, so feel free to reach out with any questions or feedback. Thanks for choosing DropHippo as your partner in dropshipping! Best Regards, DropHippo Support Team
Aug. 30, 2024
I recently started using DropHippo for my latest store. Like any supplier, there are sometimes delivery problems, especially when shipping from China. But the DropHippo team always resolved these issues quickly, and that’s what really matters. They also helped me set up a US 3PL for my products, which has made my local fulfillment process much easier. Their prices are very fair, and I’m already seeing positive growth in my store. I plan to keep using DropHippo because they make running my store easier.
Hi Multi Mart, Thank you for the wonderful feedback! We're glad to hear that you find DropHippo nice and amazing for dropshipping. If there's anything we can do to make your experience even better, please let us know! We're always here to help. Thank you so much for choosing DropHippo as your dropshipping partner! Best regards, DropHippo Support Team
July 28, 2023
I have been working with DropHippo for several years now and the experience has been excellent. What a night and day difference in shipping speed and communication between Aliexpress and DropHippo. Stef and his team give clear and honest communication and have helped me import large bulk orders to the USA, smoothing out any issues that arise from sending freight overseas. DropHippo is a team you can grow with and their order tracking upload automations make keeping track of everything a breeze. Highly recommend!
Thank you for the review. It is an absolute pleasure to Have worked with you so long and appreciate your Support.
July 24, 2023
Very satisfied and happy to work with you guys, very professional, great support, Highly recommended!
Thank you for the review. We appreciate your trust in us.
Jan. 23, 2023
Started working with drop hippo as CJ weren't making the cut. Got my product sourced and shipping times were halved compared to CJ which gave me the confidence to scale up big. Since then ive done over 130k with drop hippo and couldn't be happier. I wanted to take it up a notch with branding and got my branding for cost price and is very high quality. This has really allowed me to build a brand and build a proper customer base, since then my returning customer rate is much higher for a tiny cost in comparison. All refunds are taken care of the same day should there be any issues such as a broken items which does happen at this scale, they always take responsibility. Day or night my questions are answered, with full transparency which is refreshing in this space. I couldn't recommend them more if you are looking to take it to the next level.
Feb. 19, 2022
First of all I really feel sorry for whoever wrote a positive review. Guys! This app itself is dropshipping to dropshippers. Most of their products are aliexpress products stored in the US and more. The most annoying part is the double the price of Aliexpress so imagine how much a retail dropshipper would sell their items for. I wish there was add pictures feature here so I can actually show you the insane price difference between them an Aliexpress, literally double the price or even more on some products. They even blocked search by image tools so you can't compare prices but I have own ways. Just choose one of their branded products and search for it on Aliexpress or the internet in general and see what I mean. My advice is if you find any ' supplier' platform that doesn't allow search by image chrome Ali tools just avoid it. Thank me later!
July 7, 2021
Great reliable app with quick fulfilment. Customer service and the team at DropHippo are great too. Highly recommended!
July 6, 2021
I truly love this app. I used to work with Aliexpress and I can't count how many times there was a miscommunication between me and the sellers and I had to deal with multiple sellers with variable quality, not consistent so really hard to scale the business up. Once, I had a seller giving me fake tracking numbers for weeks until I realized it and had to refund all customers. With Drophippo, I only deal with one person who speaks English fluently. They can source all products (including some not available on marketplaces), double-check the quality and ship the products in proper packaging. Anyway, if you're serious about your business, you should give them a try.
July 5, 2021
Drophippo is hands down THE MOST IMPORTANT app for a hands free Dropshipping experience. If you have high order volume, it’s absolutely necessary to have fulfillment on auto-pilot. Don’t bother with any other app, Drophippo & their team are second to none!
Dec. 11, 2020
I really love this app, I don't understand some of the bad reviews I saw, in my case it saves me a lot of shipping time and money, The support team is always quick to help me when I need them. As long as they stay top quality like this, I will continue working with them.
Dec. 8, 2020
DropHippo has completely changed the way we run our business. No matter what products we need to source, they've been able to find them at competitive rates. The best part of their service offering is the QA testing they carry out. A few times they've caught products that would negatively affect our brand if we had actually shipped them. So in more ways than one they've helped our business grow year over year.
July 18, 2020
been using these guys a while and always had good experience. support is good and app is nice and easy to use. looking forward to scaling up even more with these guys.
July 18, 2020
Super happy with the guys at drophippo, even through the whole covid-19 situation. Thanks again for always being a great help with our business.
March 17, 2020
BE AWARE of this SHIT!!! We are 99FAB LLC maintain big inventory. We added DropHippo to make some more sales. But they will take your money and do not ship your item. Even if you have brain you can check its almost double price then Aliexpress. You can even find the USA warehouse in Aliexpress via Oberlo free. We stack with few orders. We already paid and they do not respond. Last few order we paid at 03/03/20 21:04 today is 18/03/20 Still we are waiting to ship. Now just think what will your customer do with you. We already get a dispute from our customer for not shipping. Even they will ship with some fake tracking code that you will see the parcel information will update soon, but you will see it more than 15 days. In these 15 days they ship the item or sometimes not. We are filing a legal dispute with our bank to all that transaction with Drophippo. And our Lawyer taking the legal step to sue for hampering our reputation. Our legal adviser even talked with Shopify Inc management about the issue, And he was confirmed from Shopify that if any app failed to give the exact service that they advertise on the app page will be terminated from AppStore. They just need a legal complaint via lawyer that we are preparing. We are not amateurs. We are in these industries since past 5 years. Check our site 99fab.com and take our suggestion:- JUST AVOID THIS SHIT!!!! DO NOT LOSS YOUR MONEY AND BUSINESS REPUTATION!
Jan. 20, 2020
BE AWARE of a NIGHTMARE! SAVE YOURSELF, Please DO NOT trust your business to these guys. They send more than 140 wrong products to my customers after me asking them if they are sure they sourced the right product.... and their answer was yes it is After they send I asked again because something felt wrong, and then they said that one part is different but better.....OMG that was the moment I realized they sent different product, and their answer was: it's the same mechanic just the plastic is different - I prefer not to express my FULL opinion on that kind of "intelligent" answer- it's like working with the badest factories in China It's now 20.1.2020 I have orders that didn't get to the customers yet since NOVEMBER!!! And their usual answer is will check it....>>>> 2 months checking!!!!!! Every question or need you have, you have to ask and then to ask again, and then they will ask what did you ask..... you can't just ask for something and be relax they will do it. It's like you manage a BAD EMPLOYEE It goes like this: you ask for something, you get an answer>> nothing happens>> you ask for an update, you get an answer: for what?>> you have to tell the whole story again>> To make a long nightmare story short>>> BE AWARE OF THESE CLOWNS WHO CALL THEM SELF PROFFESSIONAL>> THEY RUIN MY STORE AND WERE MY Q4 NIGHTMARE!!!! =================================================== Answer to your answer: - You are right it's 143 wrong products not 140.... - The 3 left products I asked for a refund after 2 MONTHS they didn't deliver to the customer and the last conversation with you on this issue was: "Things slow at the moment" so I wanted to put this poor scene behind me - "..short supply and our tracking system picked up on this.." - you didn't pick up anything, you gave me the same answer all the time: it takes time for the number to get into the system.... it was me after 2 weeks of getting the same answer that demand to get different answer!! - Yes, you offered me a full refund - after I put 10,000$ on Facebook - so the meaning of refund is a loss of 10K$!!! because of your fault! At the last moment, you have found a supplier for a different product(!!) and sent 143 units to my customers saying it will be on time for Christmas>>> Well, 49 out of 143 didn't arrive for Christmas The ones that did get for Christmas, came with such a delay...That it is unforgivable for my customers - all the faith I built with them just gone thanks to you. - I have a different great supplier!!! Doing his job perfectly, no complaints from me at all, because he knows what he is doing.
Ah Liat - if you could start dealing with the truth that would be helpful. I will break down each complaint so that anyone else can see how we tried to work with you but nothing was ever good enough for you. Firstly - we didn't send 140 wrong products and that is a lie. You know it and we know it so not a good start to your review, eh? You are currently waiting for a total of 3 items to be delivered which we have refunded you for today so to say that you are waiting for everything is yet more lies but something that seems to be a common theme with you.. So, let's state the truthful fact of the matter here for everyone elses benefit. Firstly - you asked us in November to source a RC gesture controlled car which we did do and processed these orders for you. Unknown to us they were in short supply and our tracking system picked up on this and we made you aware as soon as we found out AND OFFERED A FULL REFUND which you declined and I quote you directly "We need to take responsibility" which you will clearly see we have done. After contacting several different suppliers due to this item being in short supply we did source your gesture cars and sent out ALL of your orders at express shipping that ended up costing us more than what you paid and we NEVER asked for any more to cover this is it was our issue. This was going over and above the "take responsibility" and not what you would get elsewhere as everyone else would have just refunded you then and there which I wish we done now. I could sit here all day and pick your review apart but that isn't going to do any good as the above is more than enough for people to work out where the issue lay. I would like to wish your new supplier all the very best of luck as they are going to need it.
Dec. 19, 2019
Been using drophippo for a few months now and it's just been fantastic. The support is always ready to help, orders are shipped fast and with no issues. Will be sticking around for a long time!
Thank you very much for your review. We are glad to read that you are happy with our services and thank you for your business :)
Oct. 17, 2019
SedikhiiSavingsPlus.Com - Fashion For The Fashionably Fortunate DropHippo is always prompt in replying to my inquiries. I like the cute purple hippo they have as their mascot/logo. The app itself is really well made. It's got an easy to understand interface, quality photos of products and descriptions already prepared for many items which saves us dropshippers time as we just have to tweak them a little. An honest review is nothing without providing constructive criticism and in say so, I suggest DropHippo to increase the amount of products they offer, possibly lower their prices a little on some select items and make sure the basic facts are available such as materials used in making an item. No app is absolutely perfect, I may be giving this app 5/5 stars, but only because I'm forced to select 1, 2, 3, 4 or 5. My actually rating is 4.5 stars. There's always room for improvement. Thank you for such a great app.