Rating
3.0
feedback
3
chart
#11,400
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Dropit Shopify App are mixed, with one user experiencing difficulties in getting the app to work and facing unresponsive customer support. Despite reaching out to the developers multiple times, the user was left with unresolved issues and potential security risks. On the other hand, another user gave a glowing review, praising the app for its integration assistance, seamless launch of a collectables range, and the generation of hype and new users on their site. A third user appreciated the concept of the app but mentioned that it is a bit pricey and lacks certain customization options for store owners.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 7, 2024
So far i havent been able to get the app to work, ive got the page set, the template made, the page set to the template, the auction made, the auction listed in the apps home screen, yet on the live page for the app it states No drops to show. I cant for the life of me get it to go, reached out to devs over 6 hours ago, nothing in return, not even a "we recieved your email" auto response, will change review if situation gets better, willl lower to one star if no response EDIT - they reached out with a staff request, i gave permission - nothing happenned, im now left with a store with a potential security risk to a person i do not know who appears to have done nothing SECOND EDIT - 3 days later im still sat with a staff account open, the dropit folks went into my store and appear to have done nothing at all. I reached out 2 days ago to ask for some contact to see whats what and still no contact at all. Im going to give it till the end of the day today but if there is 1 no contact or 2 no fix found, im going to have to uninstall the app with never having to get it to work, reducing star by one for non contact and no action taken
I have responded to all of your messages; in the last one, I advised you that we had ascertained that the issue was caused by a JavaScript conflict with another app you installed on your store. I also advised that we have identified the fix and are working on it, but the fix is significant, so it will take at least a week to complete.
Jan. 30, 2023
We choose Dropit to launch an exciting new collectables range. It was an extra special launch, so we wanted to try something different to generate hype. We are on Shopify 1.0 and the integration assistance from the Dropit team was invaluable. It gave us complete confidence to go live. They also worked with us on assets to help hype and educate our customer base, meaning on launch day our reverse auction went off without any issues. The collectable sold for a fantastic price within 4 seconds, in front of a full online auction room. It was fast and exciting. Plus, thanks to all the extra hype we have seen a swathe of new users shopping on our site, and chatter about the auction throughout our socials. We look forward to using Dropit for more of our special collectables in the future.
Oct. 11, 2022
This App Is A Little To Pricy, But With A Great Concept Than Traditional Auctions. This App Could Be The Auction App Above All Others. As This App Is Still In Development, It Sure Does Need More Options For The Store Owner To Choose From Such As Number Of Auctions To Display At Any Given Time So After A few Auctions Are Added The Frame Is Large Enough Not Have To Scroll To View All The Auctions Chosen, Number Of Rolls & Number Of Columns To Display And An Option Not To Show Vendor or Not. I'll Update This Review Once These Options Become Available If They Do.
Brilliant feedback. We are in beta so are now free to install while we work on new options for merchants to choose from, like those above. Please keep your ideas coming!
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