Kidz National review for Dropship Easily — Wholesale2B
June 28, 2025
Not happy with this app at all. I have over 540 products that I added to my online store that keeps getting deleted somehow and every time I'm asking for help, they want to reply back a day later and I only hear from them once a day. Plus, I'm not getting any type of help in fixing the issue. I had to temporarily close my online store from the public until I got the issues fixed which is costing me money because I am not making money. Now, I'm losing over 500 products that I'm going to have to either find or replace through a different app, which means having my store closed even longer and not making money. Unfortunately, I can't submit this review unless I give a rating, which is lucky for them. But I want you to take the 1 star and add a negative in front of it and you will have your true rating of 0 Stars, because that's just how I feel about this app.
We are really sorry to hear about your experience. We understand how stressful it is to see products missing from your store, especially when it affects your sales. First, please know that Wholesale2B does not randomly delete products from Shopify stores. When products are removed, it is usually caused by one of the following: • The supplier removed or discontinued the items • The products went out of stock and auto removal was enabled • The Shopify API connection was interrupted • Another app or manual action affected the listings That said, 540 products being removed is definitely something we want to investigate carefully. Regarding support response time, we reply in the order tickets are received. Our typical response time is within one business day. We understand that when your store is affected, even one day can feel long, and we are working on improving response speed. We would really like the opportunity to properly review your account and restore stability to your store. Please reply to your existing support ticket and reference this review so we can escalate it internally and give this immediate attention. Our goal is to help you sell successfully, not to cause disruption. We are here to resolve this. Thank you for your feedback.
