Rating

3.6

feedback

166

Reviews

chart

#884

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    27%
  • Less than a year
    53%
  • More than a year
    11%

Reviews Summary

The reviews for the Wholesale2B Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include fast and helpful customer support, convenient automation features, and a wide selection of products across various niches. However, negative reviews highlight issues such as high prices, slow order processing, lack of product descriptions, and concerns about the authenticity of some products. Some users also mentioned difficulties with communication, order management, and additional fees for various services provided by the app.

Highlights

Mixed feedback with positive and negative aspects highlighted
Fast and helpful customer support
High prices and concerns about product authenticity
Wide selection of products across various niches
Difficulties with communication, order management, and additional fees

Rating Breakdown

  • 5
    61% (102 ratings)
  • 4
    7% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    8% (13 ratings)
  • 1
    22% (36 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 17, 2024

If I may frankly I will zero star. I was charged even I disconnected the app. The products have no full description and it is like working with scam company selling fake products. I requested two times a refund which I did not get. Prices are very high and they kept sending email for products that are discontinued and the same bunch of products over and over. It is like you are selling products that do not really even exist. They look like fake. How come Shopify has failed to investigate on many of these app provider before accepting them? They would avoid a lot of issues that store owners are facing. I do not recommend this APP. Customer service is non-existent and their wholesale price is NOT real. If ever you are able to get an order, it will not be shipped on time and your customer will receive fake products that are made somewhere else but not in the US.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 6, 2024

The customer support has fixed any issue I was having, and the automation feature is super convenient.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

These guys are amazing and they work fast. The support is great.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

I just wanted to give a shoutout to Ani D. for being super awesome! They fixed an issue with discontinued products and even added a cool feature to help me out. I'm so grateful for the quick and friendly support. You guys rock! Keep up the great work!

Using app

About 2 months

Total reviews

15

Average rating

4.7

2 / 5 Share

Nov. 28, 2023

Most of the products on here are by suppliers who are using the platform for sales. The prices definitely aren’t wholesale, and alit of times are higher than store prices. People who don’t research or know what they’re looking at price wise would be setting themselves up. I also suspect from what I’ve seen that one of the fragrance suppliers has fraudulent merchandise. Most of their stuff has no upc and it’s marked up. Their website also has ridiculously low prices which is clear indicator it’s fake. Some of their reviews the customers have even said they found the products to be fake and unreturnable. So beware and be careful of what you’re doing you could really harm your company by selling fake products.

Store

RECTIFY

Using app

1 day

Total reviews

1

Average rating

2.0

All reviews

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