Dropship Easily — Wholesale2B
Dropship on Shopify | Ultra-fast Delivery to USA & Canada
Rating
3.4
feedback
169
chart
#1,766
All reviews
Rating Breakdown
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Oct. 25, 2024
I recently activated my plan with Shopify billing, but I've received a credit card details request. Could you please clarify why this information is needed at this stage?
May 17, 2024
If I may frankly I will zero star. I was charged even I disconnected the app. The products have no full description and it is like working with scam company selling fake products. I requested two times a refund which I did not get. Prices are very high and they kept sending email for products that are discontinued and the same bunch of products over and over. It is like you are selling products that do not really even exist. They look like fake. How come Shopify has failed to investigate on many of these app provider before accepting them? They would avoid a lot of issues that store owners are facing. I do not recommend this APP. Customer service is non-existent and their wholesale price is NOT real. If ever you are able to get an order, it will not be shipped on time and your customer will receive fake products that are made somewhere else but not in the US.
Oct. 31, 2023
As far as Shopify they have the worst product integration out of any company I have used so far. They may be good for Amazon or Ebay but don't use them for Shopify. They have extra charges for everything you would want to set such as a charge if you want to set the margin, rounding the price and adding a Ai description to the product. The $29.99 a month is only a starting point because they charge for every little setting they can. The descriptions and pictures are terrible. They state they get that from the supplier, I suggest that they set down some requirements for the vendors to adhere to then.
Oct. 23, 2023
Wholesale2B doesn't ship larger items (like furniture) into Canada. Great app though. Very integrative.
Oct. 19, 2023
Don't give them your credit card information. They are a scam. They will find a way to illegally charge you over and over even if you unsubscribe and dispute.
Hi annyannymagic, Thank you for taking the time to share your feedback with us. I see that you've been a subscribed member of Wholesale2B January. Shopify gives a very clear distinction about our app while installing it - you'd be subscribed to the monthly plan once you 7-day free trial is over. All of our subscriptions are controlled by Shopify and not us, so, to summarize, we're not "illegally" charging your credit card. As previously stated, the page at the time of install does mention that you'd be charged once the 7-day trial is over. I see that you've uninstalled the Wholesale2B app now, so you'd not be charged further. I'd request you to review your misleading review about our app, as we do not indulge in any unfair practices at all.
Oct. 15, 2023
A lot of products have only one photo and very little description. The descriptions are not that good. Photos are not that good quality. One example, the description says variations, but when you import there are no other variations. The descriptions don't match that well. You have to read, delete&modify. Overall, it doesn't satisfy the entire function.
Hi The Prime Mart, Thank you taking the time to share your feedback with us. The product data, including the images, descriptions, titles, and variations come directly from the supplier and not us. We have little to no control over what the suppliers provide us with, and we push the same data that they've uploaded to Wholesale2B. I understand that it might not fit your requirements. Thank you for using our app.
Jan. 29, 2024
Very bad app and website, do mot waste your time and money signing up with them. Poor customer service, the website kept logging you out before because of their short sessions, their product prices are high, and when you need to source any order you have received you may be surprised to find the item "OUT OF STOCK" or "DISCONTINUED" without reflecting that onto your store inventory, and orders will have transaction fees which would make you unable to compete, Also the app is adding Shipping fee to many order I was trying to fulfil while that should have been included in the product price, which makes me unable to fulfill the order at such a very high sourcing price! Additionally, you may sometimes be shocked that the item showing up to source on their website is completely different than the item you have received the order for on your store even for the same SKU! Last but not least, when I tried to cancel my dropshipping plan with them they closed my ticket multiple times and never cancelled it and kept charging me for it!
Hi, Thank you for taking the time to write feedback to us. I apologize for the dissatisfactory experience that you had with us. The automatic logging out can be disabled in your profile settings. Our inventory updates are indeed automated, so any out-of-stock products should be marked as such on your store almost immediately. However, by the time the order is placed from your end, it could happen that the product has gone out of stock. About a different product, if a different product is delivered to your customer, we provide full assistance with getting the issue resolved. Also, your subscription is instantly canceled the moment you uninstall the Shopify app from your store. Thank you for being associated with Wholesale2B, we're grateful.
June 1, 2022
Good selection of products just make sure you take advantage of the 7 day trial. I had all kinds of issues adding products to my list to sync to my site and their support didn't seem too interested in helping solve the issue. Just sorry I spent all those hours preparing my site for their products only to have to delete and start over.
May 13, 2022
I checked many many products. All were available on Amazon for less than the cost through here. The interface is poor and it continually logs you out. Don't waster your time.
March 30, 2022
App is not bad. But the nightmare is communication and order management. If you receive an order - hold on ! 1. Need to add funds to your account wallet - the way to do it, is through making a ticket to their system ! 2. Reply time in the ticket - takes many hours or even days ! 3. Even when you make a deposit your funds DOESN'T APPEAR IN YOUR WALLET INSTANTLY !!! Process is so complicated, that placing an order with such super slow service and process, can cost you unsatisfied clients, and canceled orders.
Oct. 12, 2021
These are not wholesale prices. The are priced 50% - 100% above what the retail price is. You also have a 3% fee for a transaction and a $29.99 monthly fee. A seller has to sell 3 times what the actual retail rate is to make any profit. Nobody is going to pay 3 times where they can get it a lot cheaper. You cannot make a profit using your app
Hi Top Vitamin Mart, Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. The prices of the products are indeed wholesale, and they come directly from the suppliers - and we provide them to you 'as is', without inflating anything. Also, any fees (for example, the 3% fee) that are added to the products come directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. You can circumvent this fee by creating an account with the supplier itself, we provide you with all the details as required. We'd be happy to address any concerns that you have with our app. Please log in to your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful. Thanks and regards, Peter Caradonna CEO - Wholesale2B
Sept. 22, 2021
Not recommended lots and lots of fees (trans, surcharge)Not able to make a profit to cover the cost.
Hi Boardwalk Ts & Things, Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. Any fees that is added to the products comes directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. However, we'd be happy to address any concerns that you have with our app. Please log into your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful. Thanks and regards, Peter Caradonna CEO - Wholesale2B
April 14, 2021
Pros- easy to integrate to Shopify, Amazon and eBay. Cons-, wholesale prices are very high, no room for any profit, therefore no sales...
April 1, 2021
I still use this app, trying to find another supplier, and here is why I extremely do not recommend it. 1- The website is extremely slow, everything you need to do on the website takes forever to load. 2- Verification they ask you to verification; Prove of address, Prove of ID, prove of Credit Card. (waste of a huge time) 3- Support: OMG, how I can explain how bad is it, they do not have live chat or phone support, every time you need their help you need to create a ticket with takes no less than 24 hours to solve sometimes they don't even respond. 4- Prices 29.99 is not bad for a 10k product if it works well, but here is the cath, if you need to round the number you have to pay an extra $5 if you like to make the markup price from then, you have to pay another $5, but this is not only a one-time fee, this is every time you publish new products to your store also they have they own fee for every sell that you have true W2B. Yeah, is really bad. 5- Product quality and price. Pictures quality is not that good, a product from the supply is an old cheap product, they try to sell it, and the price is a horrible expense. You can even compete with others suppliers. and the list of bad thing is huge
Thank you leaving us a review. That's definitely not the experience that we want you or anyone to have. We take our members' feedbacks very seriously, and yours is no different to us. Let me address the concerns one by one. 1- Website speed: We've recently made some modifications to our server configurations in order to improve the loading speeds. Could you please give it one more shot? You would notice a huge difference. 2- Verification documents: We ask for official documents of you in order to mitigate any scamming attempts. We've come across scammers using credit cards of other people or pretending to be someone that they're not, and we strictly disallow such practices. This is done for your own safety, albeit being a bit of a hassle. 3- Support: Even though we do not provide live chat or phone support, we do pride on our support system. All tickets are answered within 1 business day in as elaborate manner as possible. If we leave your ticket unanswered - which seldom happens - you can always drop us a message on our social media channels and we'd immediately take it from there. 4- Roundup price and checkout fee: The Markup upgrade that costs $5 doesn't have to be paid product-wise, it applies to the whole list that you curated. The checkout fee, on the other hand, is levied by PayPal, which we have little to no control over. If you do not wish to use our checkout, you're always welcome to work with the supplier on an individual basis. All suppliers' details are mentioned in the member's portal, without having to pay anything to view it. 5- Product quality, price, and product images: The information about the products are provided by suppliers themselves and so are the products - all on 'as is' basis - without Wholesale2B adding any margin over them or intervening in any manner. If you feel that a supplier is unworthy, you may contact us to let us know more about it. We're always here to listen to your feedback. All in all, at Wholesale2B, we do our best to ensure a healthy dropshipping environment to our members. Thank you for taking the time to leave us a review, it helps us immensely to know your views about us. We're constantly striving to improve our workflows and deliver the best to you. :)
Nov. 9, 2020
They service charge you for everything. I had to pay for an order from the “wallet”. They charged me a service charge to put money in the wallet. Then they charged me another service charge to pay for the item from the wallet. I paid for them to go through and price my items and I still lost money.
March 18, 2021
App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app
Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.
April 12, 2020
This app never notice before take money from user. I've seen all review and i understand now. I don't want to see this any more.
I will be happy to help you, however i do not understand your statement exactly. Are you referring to the monthly billing of our App? The billing is handled by Shopify and applies after the 7 days free trial. You are free to remove the App anytime during the free trial to avoid any changes.
April 7, 2020
Worst App Ever! I really wanted to find a fitness equipment supplier so I downloaded the APP. It was extremely easy and I found several so so quality fitness products and uploaded them to my store. After fixing a bunch of grammatical errors they had in their stock descriptions and tweaking the landing pages a bit I started running ads, about 5 minutes in Boom Sale! I was excited, it was a squat rack that I anticipated would do well. The inventory said there were 72 available a couple of hours later I had about 3 more sales I started scaling up my ads a bit over the course of 3 days I ended up selling just under 5k worth of squat racks. however I could not process any orders because of some sort of Id check they run where you have to send in a bill your drivers license and the card you plan to use. When that finally went through I tried to fill my orders only to find out that the squat racks had been discontinued! Holy shit I literally lost a ton of money in ad spend plus I had to issue 5k worth of refunds. That was pretty tough but I still didn't learn my lesson I decided to focus on this row machine that they offered. They were over 300 each and I sold a couple of those I said to myself alright lesson learned let's move on so I went to fill the orders for the rowers and guess what. They have this ridiculous policy where anything over 300 dollars you have to wire them the money in advance or use an E-check for Paypal. The E-check took forever to clear and I had to issue more refunds due to excessive shipping delays. Lesson learned will not use this app ever again
Thank you for your comments. Yes, we do have a Verification step to protect Wholesale2b against online fraud. This is a simple step which is required 1 time. All verifications are processed within 1 business day. It is possible that the supplier ran out of stock during this time, which is unfortunate. The policy of payments for orders above $300 is also there to protect Wholesale against potential large losses since we make no profits with the products. We stated this in our terms and conditions to avoid any confusion up front.
Feb. 5, 2020
The app is very buggy and honestly the most outdated design and functionality. I contacted the customer service provider multiple times but they never got back to me.