Wrought Iron Haven review for Dropship Easily — Wholesale2B

May 28, 2018

This is a great service, fairly fast shipping on most suppliers. HOWEVER i am only giving this a 3 star after many months of using the app 1. there is a hidden 3% cost for 2B to process your order 2. their app DOES NOT push tracking for orders in shopify, you get an email or need to log in to retrieve each orders tracking. This is a huge problem when you want complete automation and are paying the 3% for them to process an order. 3. A lot of suppliers do not offer any expedited shipping through the app only standard shipping and also only ship to USA addresses. 4. They have too much control over how a product shows up in your shop in terms of price, photo, title, product weight and description. There is a new setting I requested them to provide to help with some of these. 5. Many of these suppliers: photos are too small or degraded quality, non white backgrounds to use in your eCommerce store. 6. customer service is not lightning fast to respond, and when you have a problem order time is always of the essence. 7. If you have other suppliers or apps in your store that have shipping fees it is difficult to process an order with mixed suppliers; the shipping calculation is not possible with shopify without using another shipping app (more $) to calculate correct shipping costs. This has a lot to do with the inability to change 2B's shipping weight for each product. A nightmare really when customers are purchasing more than one item. The shipping fee is multiplied with every product in the cart (no combined shipping option) Other than all these concerns it is fine. I would give a complete 5 star review if all of these concerns were addressed, after all it is $30 a month. It's almost worth the extra work to hook up with the supplier yourself and process your own orders with them if you are willing to do the work.