ShopHentons.com review for Dropship Easily — Wholesale2B

Dec. 13, 2018

W2B is slow to process orders, but seems to be getting better. The new Shopify Sync works well, but the directions aren't clear on how to use it (I don't think they actually tried using those directions or they updated the system but forgot to update the directions). I've figured it out by trail and error, and customer service is helpful and friendly but it usually takes 12-24 hours for a response (not good when you're lead to believe your orders will ship in 24 hours). I think the app will get better once they hire more people to process orders and provide service, or continue to update the site so directions are clear, add more buttons so you can find your shipments/ orders page. I will update my rating when things change. Gave 3 stars because the suppliers I found here are great.