All reviews

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    10% (1 ratings)
  • 1
    0% (0 ratings)
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4 / 5 Share

July 26, 2022

The app works well to import products and track inventory. However, the auto order process has been a nightmare. I have pending orders and when I place the order, I get a server error. This is causing orders to back up and customer's to cancel. I had to issue refunds while waiting for a solution. It was better when I had to manually process orders myself. Not worth paying for this service and it doesn't allow orders to be processed. *** UPDATE: THIS ISSUE WAS RESOLVED QUICKLY AND I WAS ABLE TO RESOLVE WITH MY CUSTOMERS TO THEIR SATISFACTION****

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

The USPS connection was out for 1-2 hours . The issue has been quickly resolved. We also have back up processes to ensure orders are ALWAYS shipped out on time.