All reviews

Rating Breakdown

  • 5
    96% (224 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 100% (233)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2025

Paket kam schon nach 3 Tagen, alles sauber & nix kaputt. Echt nice, dass da sogar n Zettel mit Anleitung drin war – merkt man, dass sich da wer Gedanken gemacht hat.

Using app

About 9 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 26, 2025

We’ve had a fantastic experience working with this team! As a dropshipper, keeping costs low without compromising on quality is crucial—and they’ve consistently delivered. From helping us find reliable suppliers to offering custom packaging and POD options that really boost our brand, everything has been smooth.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear that! We're happy to be part of your journey—let's keep growing together!

1 / 5 Share

June 23, 2025

They ruined my entire business! I was deceived! My package was never signed for, and I was charged a very high and expensive price, but still did not meet the 7-10 days promised to me. They deceived me! The agent is not professional at all, like a robot, answering questions that are not asked, and the response speed is very slow. It is not a 7*24 service. I feel deceived! Work with them, believe me, you will lose everything!

Store

Minha loja

Using app

2 minutes

Developer Reply

Thank you for your comment. We take genuine customer feedback very seriously and have reported this review to the platform for verification of its authenticity. We welcome all real user feedback and remain committed to maintaining the quality of our services.

1 / 5 Share

June 23, 2025

Terrible experience! Rubbish service! I have been working with them for 2 months, and I have many orders that have not been signed for 60 days after delivery, fraudulent logistics, no track changes, and their agents did not take any measures, just let me wait, patiently wait, and did not solve my problem at all! As a result, my store was closed! My business was completely destroyed! Do not work with them!!!

Store

My Store

Using app

7 minutes

Developer Reply

Thank you for your comment. We take genuine customer feedback very seriously and have reported this review to the platform for verification of its authenticity. We welcome all real user feedback and remain committed to maintaining the quality of our services.

5 / 5 Share

May 12, 2025

After trying several apps to manage fulfillment and listings, I decided to go with Dropsure- it's easy, reliable and their customer service is good. Had a great experience today with Serena- thanks.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks James! Happy to know Dropsure worked well for you and that Serena could assist today. We’re always here to support your business!

5 / 5 Share

April 16, 2025

I still learning about dropshipping and so far, so good with help from the Dropsure Customer Service. I am using different dropshipping portals and Dropsure is the best of far in comparison to the other portals. My only concern is that I hope their product selection process could be better, but again I am having a pleasurable experience with them.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Der Versand war schnell, ich bin sehr zufrieden! Manchmal treten jedoch Fehler bei der Zahlungsabwicklung auf. Ich schlage vor, dass Sie mehr technisches Personal einstellen. Insgesamt ist es großartig, ich werde weiterhin Dropsure verwenden.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Adrian! We're happy you're satisfied with the shipping. We appreciate your suggestion and will work on strengthening our technical support team.

5 / 5 Share

March 25, 2025

Il mio agente sembra essere sempre occupato e risponde lentamente ai messaggi. Vorrei sapere se Dropsure ha molti clienti? Tuttavia, il mio problema è stato risolto prontamente e fortunatamente nessun cliente si è lamentato con me. A dire il vero, la velocità di consegna in Europa è piuttosto buona.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Francesco! We're sorry for the delay in responses and appreciate your patience. We’re glad your issue was resolved and that you're happy with our EU shipping speed!

5 / 5 Share

Dec. 10, 2024

DropSure is a fantastic platform to work with. Adding products is quick and seamless, and the support team is always there to help. Reid, for example, handled a replacement request for a broken product quickly and professionally. Thank you, Reid, for your amazing support.

Using app

1 day

Total reviews

89

Average rating

4.8

Developer Reply

Thank you for the wonderful feedback! We're so glad to hear that you find DropSure easy to use and that Reid was able to assist you effectively with the replacement request. We truly appreciate your recognition of our team's efforts, and we're always here to provide the support you need. Thanks again for choosing DropSure!

5 / 5 Share

June 18, 2024

Cant recommend this team enough. I've worked with big time suppliers like HyperSKU CJ Drop DSERS and a few more and DROPSURE has by far exceeded in terms of customer service and overall experience. And not to mention the sourcing prices are amazing. From one dropshipper to another, you cant go wrong with dropsure. Recommend them highly.

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for such a glowing recommendation! 🙏✨ It truly means a lot to us, especially knowing you've worked with other top suppliers in the industry. We're thrilled to hear that our customer service, sourcing prices, and overall experience stood out for you. 💪 Your success as a dropshipper is our ultimate goal, and we're here to support you every step of the way. If you ever need anything, you know where to find us! 🚀😊

5 / 5 Share

June 3, 2024

Highly recommend Dropsure. Our agent Taylor Liu has been amazing to work with. I've worked with a lot of suppliers and Taylor has been the best agent by far and Dropsure has a great user interface. Easy to navigate and fulfill orders.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! We're thrilled to hear that Taylor Liu has provided you with exceptional support and that you're enjoying the ease of using our platform. Your satisfaction means the world to us, and we’re committed to making dropshipping as seamless as possible. If there’s anything else we can do to assist you, don’t hesitate to reach out. Wishing you continued success with your business! 🚀

5 / 5 Share

May 15, 2024

Simple and super fast - All my orders are fulfilled within the 1-2 hours. - Widest variety of items available. I can pretty much source every product I want for my shopify store. - 24/7 customer support available with the account manager. - Super fast shipping!

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying our fast fulfillment, extensive product variety, and dedicated 24/7 customer support. Ensuring your orders are fulfilled quickly and shipped promptly is our top priority. 🚀 If there's anything more we can do to support your Shopify store, feel free to reach out anytime!

5 / 5 Share

April 20, 2024

Perfect apps , safe, fast and an extra + for the communication

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙌 We're thrilled to hear that you're enjoying the safety, speed, and our communication. Providing a seamless and reliable experience is what we strive for every day! If you ever need any assistance, we're always here for you 24/7. 💬✨

5 / 5 Share

Dec. 14, 2023

I was introduced by my friend to this app, they really know what they are doing, I just simply leave all the hard work to them and they take care of it as I wanted, hahaha. I think it really worth your try.

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 🌟 We're so glad your friend introduced you to DropSure and that you're enjoying the ease and convenience of our services. Letting you focus on your business while we handle the hard work is exactly what we're here for! 💪😊 If there's anything more we can do to support you, don't hesitate to reach out. And to anyone reading this, we’d love for you to give us a try too!