All reviews

Rating Breakdown

  • 5
    83% (202 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (11 ratings)

Reviews with Text

  • 99% (213)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 10, 2026

Scammer I was contacted by this Guy(+92 312 8732871) and was promised $100 for submitting reviews. I completed the reviews exactly as agreed, but after the work was done, the payment was never sent. Messages were ignored and no response was given. If the app owner wants to resolve this issue and clear the pending payment, they can contact me on +92 3283909588. I am willing to update this review once the matter is resolved.

Using app

Less than a minute

Total reviews

4

Average rating

3.8

1 / 5 Share

Feb. 10, 2026

Scammer I was contacted by this Guy(+92 312 8732871) and was promised $100 for submitting reviews. I completed the reviews exactly as agreed, but after the work was done, the payment was never sent. Messages were ignored and no response was given. If the app owner wants to resolve this issue and clear the pending payment, they can contact me on +92 3283909588. I am willing to update this review once the matter is resolved.

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 7, 2026

I absolutely do not recommend this app. Inventory management is terrible; it's always out of stock, and they never update inventory information. Customer service is equally awful—the response time is infuriatingly slow, they offer absolutely no help, and there are no practical solutions. And shipping is infuriating—it takes forever, the tracking information isn't updated, and some orders have been stuck in transit for over 30 days.

Store

My Store

Using app

1 minute

1 / 5 Share

Feb. 7, 2026

Scammer I was contacted by this Guy(+92 312 8732871) and was promised $100 for submitting reviews. I completed the reviews exactly as agreed, but after the work was done, the payment was never sent. Messages were ignored and no response was given. If the app owner wants to resolve this issue and clear the pending payment, they can contact me on +92 3283909588. I am willing to update this review once the matter is resolved.

Using app

6 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 21, 2026

This app is absolutely terrible, and the service is utterly awful! Many of my orders haven't been signed for even after 60 days, and many haven't even had any tracking information updated. Customer service does absolutely nothing, gives vague answers, offers no solutions, and doesn't address my problems! As a result, I've lost a huge amount of advertising money and made a huge financial loss! My business is completely ruined! Never work with them!!!

Store

My Store

Using app

1 minute

1 / 5 Share

Jan. 17, 2026

Extremely disappointing. We placed all our test orders, but not a single one was shipped. We had to cancel them, and even then, their refund processing was extremely slow.

Store

My Store

Using app

1 minute

1 / 5 Share

Jan. 13, 2026

DropSure is not as reliable as it claims to be, with frequent fulfillment delays and inconsistent product availability. The promised fast shipping often takes much longer, causing customer complaints. Customer support responses are slow and mostly generic, making issue resolution frustrating.

Using app

--

Total reviews

7

Average rating

3.3

Developer Reply

Thank you for sharing your experience. We understand how delays and communication issues can be frustrating. DropSure works across different suppliers and regions, and shipping times or availability may vary depending on specific products and destinations. Our support team is always working to improve response quality and resolution efficiency. If you’re willing, we encourage you to contact us directly so we can look into the details and assist further.

1 / 5 Share

Dec. 20, 2025

Their customer service is terrible, offering only vague excuses and failing to resolve any issues. Shipping is infuriatingly slow, and if an order contains more than one item, it becomes complete chaos: delays, wrong shipments, and numerous errors. It's truly frustrating and disappointing. I would never recommend them to anyone looking for a reliable supplier.

Store

My Store

Using app

5 minutes

Developer Reply

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. DropSure works with multiple fulfillment partners, and order handling may vary depending on product combinations and destinations. We take service quality seriously and would be happy to review your specific case if you reach out to our support team with order details. Your feedback helps us continue improving our processes.

1 / 5 Share

Nov. 10, 2025

Worst App to install , Highly not recommend using it

Using app

5 days

Total reviews

3

Average rating

1.0

1 / 5 Share

Oct. 11, 2025

I WAS GHOSTED WHEN I ASKED MY AGENT FOR A REFUND FOR ITEMS THAT ARRIVED BROKEN (20+ orders) When I started working with Dropsure, everything was fine, my account manager was communicative and helpful but after we ran into some copyright issues, my manager started shipping out VERY poor quality products as replacement without warning me about their poor quality. I've had over 20+ orders I had to refund or was even chargebacked by customers because items arrived broken or broke very soon after arriving or because of VERY long shipping (month+) with no shipping updates at all. I made my account manager a nice list of orders that had to be refunded to the customers and why. When I asked my account manager to give me a refund - I GOT GHOSTED FOR THREE MONTHS and got NO REFUNDS TO THIS DAY - the Agent name is Dolly Liu by the way. so I definitelly suffered a financial loss because I had to refund customers OUT OF POCKET and Dropsure did not want to hear about it sadly... I'll try writing an email to their team and sort this out but I do not have high hopes. NO ACCOUNTABILITY, NO COMMUNICATION, NO RESOLUTION. DO NOT USE THIS APP

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We truly appreciate your early trust in Dropsure and your patience through this issue. Your feedback helps us improve our service every day.

1 / 5 Share

Oct. 6, 2023

I have no idea why this app is being offered on the Shopify App Store? I have installed this app well over a week now and have reached out to the app developer twice with absolutely no response to my query. Definitely does not give me confidence in this drop shipping app, even if it was working now. Do not recommend this app, and it should be removed from the Shopify App Store. It is a waste of time.

Using app

7 days

Total reviews

26

Average rating

4.3

Developer Reply

Hello Jewelry Bubble Your feedback is invaluable to us. We have carefully checked and added a series of preventive measures to the problem you mentioned. We recognize the impact on your business and are actively working to improve our service. We are committed to providing better service support through timely communication.