All reviews

Rating Breakdown

  • 5
    66% (61 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    23% (21 ratings)
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2 / 5 Share

June 13, 2020

This app is simply an import tool, they say they track stock but they do not track stock. I have waited for 12 months. for them to fix the app but they are unable so. They don't respond when their customer service is contacted and Google will not advertise with their app installed. Again, dsmatepro is only an import tool, it doesn't keep track of stock or price.

Using app

Almost 3 years

Total reviews

3

Average rating

1.7

1 / 5 Share

Aug. 8, 2019

I DO NOT RECOMMEND AT ALL! The app takes time to load, You wont be able to import variants on products such as shoes sizes. They claim with they videos that reviews can be imported from marketplaces but this is absolutely not the case: false advertising. I wrote to the support and they keep saying everytime the same thing: "our technical team will take an action regarding the late fix f the issue" A "technical team" which from my opinion doesn't exist. I think you can better invest your 15$.

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 17, 2019

Awesome app! Their support is very good, very much impressed. Their customer support is the best i have seen among all the apps i have in my business. This app is clear and simple with not much tangled.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

July 10, 2019

AVOID!!!! I had for 30 days and every item I added showed “OUT OF STOCK” for 3 weeks they said just wait for it to be fixed but it seemed like they were no closer to resolving. They didn’t want to credit my money or pause my subscription. DO NOT DOWNLOAD. You can do they same from other free apps.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 9, 2019

Awful app! Support is also poor. Very slow down the whole interface. 2 giant buttons cover all Amazon / aliexpress / ebay photos - uncomfortable! Photo variations are imported every other time. After a while, the import stopped working. Poor quality app! I do not recommend! Interface from 2000s

Using app

3 days

Total reviews

7

Average rating

3.9

1 / 5 Share

May 23, 2019

Same shit app as "Aliexpress Dropshipping" only 15 usd instead of 20 usd. Please safe your time it does not do what is say's. Looks like a scam.

Using app

10 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

May 11, 2019

I had the pleasure of being assisted by the most amazing tech support technician today. I had been unable to import products to my shop for two days. Rabbani went all out assisting me. He was able to share my screen and walk me through each step I needed to get working again. This process took a bit of time, but he was very patient with me and knew exactly what steps were needed to fix the issue. I am so pleased I was able to get back up and running because this is my favorite app. Thank you Rabbani:)) Note: Returned to use the app a few minutes after receiving help and it's now doing the same issue. Frustrating......

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2019

Excellent customer support,Quick, educated and very helpful. Rajendra did a great job of helping me with all my questions

Store

guatti

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2019

hi i added this app for my order fulfilment serivice, as it had all the supplier i wanted in one app, little did I know I would struggle, and thanks for the excellent assistance od Rabbani and Rajendra I was able to appreciate the ease in which to import products to my store, the patience they have in making sure you understand how to use their well crafted site is incredible, Thank you so much for all your assistance.

Store

Dasoni

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 10, 2019

fast response and good service Helped by Razi gives good advice and has a quick answer to my question

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 7, 2019

Great customer service, always ready to help. thank you very much!! ................................

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2019

Razi was amazing at helping me solve my issue of price changing. He was very pleasant to work with and incredibly patient with me. Any time I have any other issue I will not hesitate to use their support. THANK YOU a million times Razi!!!! :) You saved me many hours of tedious work and a big headache! :) It is rare to find such excellent customer service with an online provider these days! :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Franchement service clientele super surtout rajendra est super maintenant plusieur détail à corriger quand il auront réussit franchement sa sera le meilleur importateur vraiment

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2019

I had problems with the automatic filling I asked my questions in the live chat and immediately get an answer and help the team is very friendly and helpful I did not think that we could solve the problem but thanks * rajendra * dsmatepro team we have found problem and solved many thanks again and nice greetings from hamburg Germany :) super cool program

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

I installed this one second ago. I had one problem and Rakjendra from the support helped me in 10 seconds after my question. Good service!!

Using app

14 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 13, 2019

I don't think the app is the best functioning however it is the only one I was able to find which integrates with Amazon, Ebay etc. IT DOES NOT WORK WITH ALIBABA however and the interface is quite slow. I think it does need to be improved for $30 a month ...Rajendra's customer service was very good however!

Using app

6 months

Total reviews

1

Average rating

3.0

5 / 5 Share

March 29, 2019

We have been using this app for all our product import, update and Semi-fulfilling for a while now and IT WORKS GREAT. The Support team is also quite helpful and They will help you with any questions you may have quickly and thoroughly. Just talk to "rabbani" and he'll clarify everything for you. www.MomAndKido.com Thanks Guys

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 23, 2018

I used this app thru company never responded back, tried to get Shopify to get my money back and now they stiffed me and are still trying to rven tho there app would not work properly. And when u try to update the company says it's not there fault.. .

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 3, 2018

I was having trouble with importing my products, but Razi helped out tremendously. so 5 out of 5 stars for Razi !! Great app , will continue to use for a long time coming.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 29, 2018

Poor app. Does not allow to set correct currency as shown on images. Price percentage margin does not work for ISK.

Using app

About 1 hour

Total reviews

2

Average rating

3.0