All reviews

Rating Breakdown

  • 5
    65% (58 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    24% (21 ratings)
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5 / 5 Share

May 30, 2018

Great APP!! Razi has been fantastic. 24hrs really means 24hrs. Support is really great. Well done guys

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 26, 2018

i have just had dealing with a person called rabbani and to say this person was very help full many thanks again and very informative cheers John

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 25, 2018

DOES NOT WORK WITH DHGATE LIKE IT CLAIMS. SH*TTY APP. GOING BACK TO CSV FILES.

Store

Phyaygo

Using app

About 1 hour

Total reviews

1

Average rating

1.0

5 / 5 Share

May 6, 2018

had an issue importing products, they helped me get it fixed. thank you razia

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

April 28, 2018

Is the worst app I never saw; They have a Chat almost 24 hrs. But do not solve anything always said the engineers would resolve the issues and never happen. Do not import the products correctly from Walmart, do not update inventory even prices for any marketplace. Do not work any changes you made in Variant Info, like shipping source, I erase all the shipping source and live the only USA and do not do anything. In the section of Aditional Information, I add Product type, Tags, and do not do anything. Is A waste of time, they promise to fix everything and only charge a monthly fee and never fix anything. They charge to me three months USD 30 each one, asking for a refund, and never answer an email. I the worst customer service I have seen. Do not buy it, also the same with the other App calling Aliexpress Reviews - Import Reviews from Aliexpress, Amazon and Many More.

Using app

22 days

Total reviews

7

Average rating

3.7

1 / 5 Share

April 23, 2018

!!!DO NOT BUY THIS APP!!! Starting out this might seem like a good option. I installed it, used it for 15 days and got billed the full amount! After complaining to the developer about this they just replied: "The charge seems appropriate" Worst customer service & they don't care about customer satisfaction at all! Save time, money and trouble by NOT BUYING THIS APP!

Using app

15 days

Total reviews

2

Average rating

3.0

1 / 5 Share

April 16, 2018

very poor app, does't synchronize inventory, even manually it will not work, support team response well, very respective but they can't solve any issue. they will promise a lot but they will do nothing.

Using app

About 22 hours

Total reviews

4

Average rating

3.5

1 / 5 Share

April 6, 2018

I downloaded this app seeing that it had listed etsy as one of the companies you could dropship from but when I click on choose your supplier and clicked etsy, it just brought me to the etsy homepage so I asked through chat how I went about this. This is the chat conversation, I believe it speaks for itself. Copied conversation directly from chat window: account_box razi thumb_up thumb_down account_boxraziHi, This is Razi from Appfreaker Support team. How can I assist you. Me: I'm seeing etsy as one of your listed drop shipping companies but I don't see where you have listed else where as one of the integrations. is etsy products one of the dropshipping? account_boxrazi: https://dsmatepro.com/dsapp/public/mysuppliers you can find all the suppliers in the above link\ Me: when I click on etsy, it just brings me to etsy homepage. how do I know which products can be drop shipped? example, I have an etsy store but I do not offer drop shipping account_boxraziyou: can dropship any product from etsy.com website faceVisitor Me: ??? I don't understand that, I don't offer drop shipping from my store. so how can any etsy store be listed as drop shipper? account_boxrazi: Dropshipping means placing an order behalf of a customer right? our app is only used to list those products into your shopify store me: you have to have permission from a store that agrees to willingly offer drop shipping. You can not just take store products from some elses store and sell them at a mark up price listing them in your own store, it's illegal. account_boxrazi: you can contact to the etsy sellers for more info and you can make dealings with them me: enough said...thanks

Using app

42 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

April 4, 2018

very poor service there is no reply/response from support ..

Using app

4 days

Total reviews

1

Average rating

1.0

2 / 5 Share

March 24, 2018

Update: Problems still persist. It's easier to just fulfill these yourself. Company is responsive and nice but it's been weeks and it still doesn't work. Not worth the time anymore.

Using app

1 day

Total reviews

1

Average rating

2.0

1 / 5 Share

Feb. 25, 2018

You would think that a company looking to charge $15 to $30 a month would do some testing first. This app is so full of bugs and kinks that I wouldn't pay a penny for it. You guys have lots of work to do before this is a finished product.

Using app

24 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 5, 2018

If I could give a 0 star review, I would! Inventory not syncing from the dropshipping site (Amazon, eBay,.....etc). not able to tell if the item is out of stock/not available unless you click on the title link and this isn't efficient. Everything was synced too for all sites!!!

Using app

6 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 30, 2018

LIVE CHAT is amazing. Quick answers for all your dropshipping questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

I am new merchant playing around this app, so far no issues, fantastic app saves a lot of time,everything smooth. The livechat support is awesome. Strongly recommended to all merchants.

Store

Actovis

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2018

Thanks for resolving sync issues. The livechat help so helpful. helped me understanding the system and resolved all my issues. recommended...

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2018

I am new to Dsmatepro and the Support staff Mr Sai Raghav was very good in clarifying all my queries. He explained me with clarity and I got satisfied fully.Even the app is very good.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 22, 2017

It is a great app. Sometimes i got some problems but the support team solved them in 1 2 day max. I am pleased to use it.

Using app

2 months

Total reviews

6

Average rating

4.8

1 / 5 Share

Dec. 20, 2017

More than one month after, issues with lightinbox not solved. Poor app.

Store

Luxabe

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 17, 2018

Poor App, I try to use price rules nothing change, I ask live support he goes into vacation and keep me waiting, 15 USD per month can do all and 30 USD per month can do all too we don't understand the trick, I don't recommend this app at all , they bill me triple times 15*3=45 USD by mistake and during the trial cause I uninstalled it at the same time I fixed and they still don't refund me and they were unhappy with my feedback and they ask me to withdraw it -the all 5 stars posters are fake you can track one by one and we do a dispute on their act since 20 days and they didn't answer us that make them fraud and must take out from Shopify app store

Using app

About 3 hours

Total reviews

4

Average rating

2.0

5 / 5 Share

Dec. 14, 2017

i was fortunate enough to get the rock star anuradha in customer service. All my questions were answered timely, politely. Thanks for the help. ***** highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0